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- Tasks: Support and optimise Microsoft Dynamics 365 ERP systems while driving process improvements.
- Company: Join a leading multi-national manufacturing group undergoing exciting digital transformation.
- Benefits: Enjoy a competitive salary, strong pension, 33 days holiday, health insurance, and remote work options.
- Why this job: Be part of a collaborative team with diverse projects and opportunities for skill enhancement.
- Qualifications: Experience in ERP/CRM support, preferably with Microsoft Dynamics 365; understanding of manufacturing processes is a plus.
- Other info: Flexible home working available depending on project phases.
The predicted salary is between 28000 - 42000 £ per year.
ERP Systems Support Analyst (Microsoft Dynamics 365)
3 days ago Be among the first 25 applicants
Nigel Frank International provided pay range
This range is provided by Nigel Frank International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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ERP Systems Support Analyst (Microsoft Dynamics 365)
Job Description
Brilliant opportunity to join the IT systems team within a well established, multi-national manufacturing group. My client is going through an exciting period of digital transformation, with a host of exciting projects planned surrounding their business critical ERP solution, Microsoft Dynamics 365 Business Central. They are seeking an enthusiastic ERP support analyst, with skills in manufacturing business process, to get involved in supporting the day to day maintenance and optimisation of the system – as well as concurrently process improvement projects over the coming years.
If you have prior experience supporting ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you!
Role & Responsibilities
- Day to day support of my clients Microsoft Dynamics/ ERP systems (1st/ 2nd line)
- Install & testing of new system advancements
- User training and go-live support
- Analysis/ requirement gathering for process improvements
Skills & Qualifications
- Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central, Dynamics NAV)
- Strong end to end support skill set – able to analyse, troubleshoot support issues to resolution
- Experience across functional project life cycle tasks (eg analysis, config, testing, training)
- Reporting/ Power BI skills – preferable, not essential
- Understanding of manufacturing/ supply chain processes – highly preferable
My client has offices across Lincolnshire/ Norfolk, and offer the opportunity for occasional home working; project phase dependant.
- Opportunity to work in a collaborative, supportive team where no 2 days are the same
- Fantastic pipeline of interesting projects including full ERP rollout/ upskill in Microsoft Dynamics 365
- A competitive starting salary up to £35,000 (experience dependant)
- Benefits package including strong pension package, 33 days holiday, health insurance, DIS
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.
I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT System Training and Support
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ERP Systems Support Analyst (Microsoft Dynamics 365) employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Systems Support Analyst (Microsoft Dynamics 365)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Business Central. Understanding its features and functionalities will not only boost your confidence but also allow you to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the ERP field, especially those who have experience with Microsoft Dynamics. Engaging in relevant forums or LinkedIn groups can provide insights and potentially lead to referrals.
✨Tip Number 3
Showcase any experience you have with process improvement projects. Be prepared to discuss specific examples of how you've contributed to optimising systems or workflows in previous roles.
✨Tip Number 4
Prepare for potential technical questions related to ERP support. Brush up on troubleshooting techniques and be ready to explain how you would approach common issues that users might face.
We think you need these skills to ace ERP Systems Support Analyst (Microsoft Dynamics 365)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ERP systems, particularly Microsoft Dynamics 365. Emphasise any specific projects or roles where you supported ERP solutions, and include any skills related to manufacturing processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the digital transformation they are undergoing and how your skills can contribute to their ERP optimisation and process improvement projects.
Highlight Relevant Skills: In your application, clearly outline your skills in troubleshooting, user training, and analysis. If you have experience with Power BI or reporting, make sure to mention it, as these are valuable assets for the role.
Showcase Team Collaboration: Since the role involves working in a collaborative environment, provide examples of how you've successfully worked within a team in previous positions. This could include any cross-functional projects or support roles you've undertaken.
How to prepare for a job interview at Nigel Frank International
✨Know Your ERP Systems
Make sure you have a solid understanding of Microsoft Dynamics 365 Business Central and its functionalities. Be prepared to discuss your previous experiences with ERP systems, especially in a manufacturing context, as this will show your relevance to the role.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and support, be ready to share specific examples of how you've resolved issues in past positions. Highlight your analytical skills and your approach to problem-solving, as these are crucial for success in this position.
✨Show Enthusiasm for Digital Transformation
Express your excitement about being part of a digital transformation journey. Discuss any relevant projects you've been involved in that relate to process improvements or system optimisations, as this aligns with the company's current goals.
✨Prepare for User Training Scenarios
Since user training is a key responsibility, think of ways you've successfully trained others in the past. Be ready to discuss your training methods and how you ensure users feel confident with new systems or updates.
