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- Tasks: Support users with Dynamics 365 Business Central and resolve ERP issues daily.
- Company: Join a well-established IT team at Nigel Frank International in Lincoln.
- Benefits: Earn up to £35k, enjoy a friendly team, and opportunities for career growth.
- Why this job: Be part of a supportive culture while enhancing your skills in ERP systems.
- Qualifications: Experience with ERP systems and strong problem-solving skills are essential.
- Other info: Ideal for those looking to progress into systems analyst or project roles.
The predicted salary is between 28000 - 42000 £ per year.
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Direct message the job poster from Nigel Frank International
Recruitment Consultant @ Nigel Frank International | Microsoft Dynamics Business Central
ERP / Dynamics Support Consultant
Up to £35k + Benefits | Lincoln Based |
My client, a well-established end user based in Lincoln, is looking for a proactive and enthusiastic Dynamics Support Consultant to join their internal IT team. This is a great opportunity for someone with strong Dynamics 365 Business Central or general ERP knowledge to provide hands-on support and contribute to the continued improvement of core business systems.
Role Responsibilities
- Provide day-to-day support for internal users across Dynamics 365 Business Central
- Manage and resolve incoming support tickets related to system functionality and user queries
- Work closely with departments including finance, sales and operations to troubleshoot and resolve ERP issues
- Support configuration tasks, data maintenance and basic system changes
- Liaise with external support partners and vendors for escalated technical issues or customisations
- Maintain documentation on recurring issues, fixes and user guides
- Assist with onboarding and training of new users on ERP processes and best practices
- Support testing and rollout of new features, updates and integrations
Knowledge & Skills
- Experience supporting ERP systems such as Dynamics NAV, Business Central
- Good understanding of finance or operations workflows
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- Attention to detail with a proactive attitude toward learning and improvement
- Experience working in an end-user environment is preferred
What’s on Offer
- Salary up to £35,000
- Opportunities to progress into systems analyst or ERP project roles
- Friendly and supportive team environment
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
IT Services and IT Consulting
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ERP Support Consultant employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Support Consultant
✨Tip Number 1
Familiarise yourself with Dynamics 365 Business Central and its functionalities. Understanding the common issues users face can help you demonstrate your problem-solving skills during interviews.
✨Tip Number 2
Network with professionals in the ERP field, especially those who work with Dynamics products. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved ERP-related issues. This will showcase your analytical skills and ability to work collaboratively with different departments.
✨Tip Number 4
Stay updated on the latest trends and updates in ERP systems, particularly Dynamics 365. Showing your enthusiasm for continuous learning can set you apart from other candidates.
We think you need these skills to ace ERP Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ERP systems, particularly Dynamics 365 Business Central. Emphasise any roles where you've provided support or resolved technical issues.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your analytical abilities and experience in troubleshooting ERP issues.
Showcase Communication Skills: Since the role requires excellent communication and stakeholder engagement, provide examples in your application of how you've effectively communicated with different departments or users in previous positions.
Highlight Continuous Learning: Demonstrate your proactive attitude towards learning by mentioning any relevant courses, certifications, or self-study related to ERP systems or Dynamics 365. This shows your commitment to professional growth.
How to prepare for a job interview at Nigel Frank International
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with ERP systems, particularly Dynamics 365 Business Central. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved processes.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show your analytical thinking.
✨Engage with Stakeholders
Since the role involves liaising with various departments, practice how you would communicate effectively with different stakeholders. Think of examples where you've successfully collaborated with teams like finance or sales.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their current ERP challenges or upcoming projects to demonstrate your enthusiasm for contributing to their success.
