At a Glance
- Tasks: Lead the design and delivery of Microsoft Dynamics 365 CRM solutions for diverse clients.
- Company: Join a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with opportunities for travel and client interaction.
- Why this job: Make a real impact by optimising CRM solutions and engaging with clients directly.
- Qualifications: Experience in Microsoft Dynamics 365 CRM and strong Power Platform skills required.
The predicted salary is between 65000 - 70000 £ per year.
We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands‑on technical capability with strong consulting and stakeholder engagement skills.
You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience.
Working Arrangements
This is a home‑based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events.
Key Responsibilities
- Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform
- Lead end‑to‑end CRM engagements, from requirements gathering through configuration, deployment, and post‑go‑live support
- Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions
- Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice
- Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements
- Deliver system demonstrations, user training, and knowledge‑transfer sessions
- Ensure structured delivery practices are followed across development, testing, and release phases
- Work closely with project managers and delivery teams to ensure clear communication and successful outcomes
- Maintain consistency, quality, and governance across all assigned projects
Essential Skills & Experience
- Significant hands‑on experience delivering Microsoft Dynamics 365 CRM solutions
- Strong expertise with the Microsoft Power Platform
- Experience leveraging AI‑driven capabilities and Copilot features within the platform
- Proven ability to deliver customer‑facing workshops and training sessions
- Excellent written and verbal communication skills
- Strong problem‑solving ability with attention to detail
- Microsoft Power Platform Fundamentals certification (PL‑900 or equivalent)
Desirable Skills & Attributes
- Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL‑600)
- Experience working in a consulting or multi‑client delivery environment
- Ability to manage workload effectively across multiple concurrent projects
- Self‑motivated, proactive, and comfortable working with minimal supervision
- Collaborative mindset with a strong focus on quality and customer outcomes
D365 Lead Consultant in England employer: Nigel Frank International
As a leading technology consultancy based in Buckinghamshire, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and wellbeing. Our hybrid working model, competitive salary, and generous benefits package, including private healthcare and professional development funding, make us an excellent employer for those looking to make a meaningful impact in project management. Join us to collaborate with diverse teams and clients while advancing your career in a supportive environment focused on continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Lead Consultant in England
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nigel Frank International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Nigel Frank International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace D365 Lead Consultant in England
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nigel Frank International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nigel Frank International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nigel Frank International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
