Dynamics Business Central - Support Consultant

Dynamics Support Consultant

Up to £35k + Benefits | Lincoln Based | Hybrid Working Available

My client, a well-established end user based in Lincoln, is looking for a proactive and enthusiastic ERP / Dynamics Support Consultant to join their internal IT team. This is a great opportunity for someone with strong Dynamics 365 Business Central or general ERP knowledge to provide hands-on support and contribute to the continued improvement of core business systems.

Role Responsibilities

• Provide day-to-day support for internal users across Dynamics 365 Business Central or other ERP platforms
• Manage and resolve incoming support tickets related to system functionality and user queries
• Work closely with departments including finance, sales and operations to troubleshoot and resolve ERP issues
• Support configuration tasks, data maintenance and basic system changes
• Liaise with external support partners and vendors for escalated technical issues or customisations
• Maintain documentation on recurring issues, fixes and user guides
• Assist with onboarding and training of new users on ERP processes and best practices
• Support testing and rollout of new features, updates and integrations

Knowledge & Skills

• Experience supporting ERP systems such as Dynamics NAV, Business Central
• Good understanding of finance or operations workflows
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Attention to detail with a proactive attitude toward learning and improvement
• Experience working in an end-user environment is preferred

What’s on Offer

• Salary up to £35,000
• 25 days holiday plus bank holidays
• Opportunities to progress into systems analyst or ERP project roles
• Friendly and supportive team environment
• Comprehensive benefits package