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For Companies At a Glance
- Tasks: Provide 1st/2nd line support and enhance customer experience through transformation projects.
- Company: Established Dynamics 365 CRM end user with a forward-thinking approach.
- Benefits: Competitive salary up to £52k, annual bonus, and private medical care.
- Why this job: Join a dynamic team and make a real impact on customer engagement.
- Qualifications: Strong experience with Dynamics CRM and analytical skills required.
- Other info: Hybrid role based in Doncaster, offering excellent career growth opportunities.
The predicted salary is between 31200 - 52000 £ per year.
Dynamics 365 CE Application Analyst – Hybrid – (Doncaster, 2 days a week)
Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience.
Responsibilities
- Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform.
- Troubleshoot and resolve application-related issues.
- Hands-on experience in application analysis and deployment in Dynamics 365 CE.
- Ability to carry out some customisations and system configurations.
- An analytical approach to work, with strong organisational skills
- Confident writing, functional and technical documents.
Benefits
- Starting Salary – up to 52k dependant on experience
- Annual Bonus
- Private Medical Care
- Plus much more.
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Dynamics 365 CE Support Analyst employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Support Analyst
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and how they use Dynamics 365. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves resolving application-related issues, brush up on common problems and solutions in Dynamics 365 CE. Being able to discuss these confidently can really set you apart.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team. Let’s get you that job!
We think you need these skills to ace Dynamics 365 CE Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and customer engagement. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in application analysis can contribute to our transformation projects.
Showcase Your Problem-Solving Skills: Since troubleshooting is key for this role, include examples of how you've resolved application-related issues in the past. We love seeing your analytical approach in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE, especially around customer engagement and the Power Platform. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the software but can also leverage it effectively.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of how you've tackled application-related issues in the past. Think of a couple of scenarios where you successfully resolved problems, detailing your analytical approach and the steps you took. This will demonstrate your hands-on experience and problem-solving abilities.
✨Highlight Customisation Experience
If you've done any customisations or system configurations in Dynamics 365, be sure to mention them. Discuss the impact these changes had on user experience or efficiency. This shows that you can contribute to transformation projects and improve customer experience.
✨Practice Your Documentation Skills
Since writing functional and technical documents is part of the role, prepare to discuss your experience in this area. Bring along samples if possible, or be ready to explain your process for creating clear and effective documentation. This will highlight your organisational skills and attention to detail.
