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For Companies At a Glance
- Tasks: Support Dynamics 365 CE/CRM systems and lead exciting customisation projects.
- Company: Reputable service sector organisation with a focus on digital transformation.
- Benefits: Competitive salary, comprehensive benefits, and modern office perks.
- Why this job: Join a dynamic team and make a real impact in a growing digital landscape.
- Qualifications: Experience with Dynamics 365 CE/CRM and strong communication skills.
- Other info: Hybrid working model with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Dynamics 365 CE/ CRM Business Systems Analyst
I am actively seeking an enthusiastic Systems Support Analyst with hands-on expertise in Dynamics 365 CE/ CRM for a role with a reputable service sector organisation. The candidate will be the main POC for day-to-day CE/ CRM system issues while providing support on a range of customisation, integration and roll-out projects. The role offers the chance to work within a collaborative IT team with strong progression prospects and a hybrid working model requiring 2 days per week in modern South Yorkshire offices.
Responsibilities
- Main POC for system support issues on D365 CE, particularly the Sales and/or Customer Service modules
- Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements
- System customisation/configuration using Power Platform, Power Automate and Power Apps
- Functional system testing and key user training
- Product Ownership – ongoing management of the solution and ensuring CRM environment operates effectively for users
Skills & Qualifications
- Strong functional understanding of Dynamics 365 CE/ CRM, particularly the Sales and/or Customer Service modules
- End-to-end project lifecycle skills with strengths in process/requirement analysis, workshop facilitation and documentation
- Power Platform/low-code customization skills, including creating Power Automate flows and developing Power Apps
- Confident communication and stakeholder/user engagement skills
Benefits
- Opportunity to be part of a fast-paced, growing digital transformation project with an established market leader
- Competitive base salary up to £50,000 plus comprehensive employee benefits package
- Modern state-of-the-art offices with in-office perks and great transport links
- Dynamic, collaborative team environment with excellent progression prospects
Interested? Apply today for more details. To discuss this opportunity within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone or email. (Phone number and URL removed for privacy)
CRM/ DYNAMICS CRM/ CUSTOMER ENGAGEMENT/ DYNAMICS 365/ CONSULTANT/ IMPLEMENTATION/ POWER PLATFORM
#J-18808-Ljbffr
Dynamics 365 CE/ CRM Systems Analyst employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE/ CRM Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365 CE/CRM. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in Dynamics 365 CE/CRM. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for the interview by brushing up on common scenarios related to system support issues. Think about how you would handle specific challenges in D365 CE/CRM and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Dynamics 365 CE/ CRM Systems Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Dynamics 365 CE/CRM. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Technical Skills: Don’t forget to mention your Power Platform and low-code customisation skills. We’re looking for someone who can hit the ground running, so highlight any specific projects where you’ve used these tools effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE, especially the Sales and Customer Service modules. Be ready to discuss specific features and functionalities, as well as any customisation you've done in the past. This will show that you're not just familiar with the system but can also contribute effectively from day one.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled system issues or challenges in previous roles. Think about times when you were the main point of contact for system support and how you resolved problems efficiently. This will demonstrate your hands-on expertise and ability to manage user needs.
✨Engage with Stakeholders
Since communication is key in this role, practice how you would engage with different stakeholders. Be ready to explain how you gather requirements and facilitate workshops. Showing that you can effectively communicate and collaborate will set you apart from other candidates.
✨Familiarise Yourself with Power Platform
As the role involves customisation using Power Platform, make sure you have a solid understanding of Power Automate and Power Apps. If possible, prepare a small demo or example of a flow or app you've created. This practical demonstration can really impress the interviewers and highlight your low-code skills.
