At a Glance
- Tasks: Lead the design and delivery of Microsoft Dynamics 365 CRM solutions for diverse clients.
- Company: Join a forward-thinking tech company with a focus on innovation and client success.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with occasional travel for workshops and events.
- Why this job: Make a real impact by optimising CRM solutions and enhancing client experiences.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and strong consulting skills required.
The predicted salary is between 65000 - 70000 £ per year.
We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands‑on technical capability with strong consulting and stakeholder engagement skills.
You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience.
Working Arrangements
This is a home‑based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events.
Key Responsibilities
- Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform
- Lead end‑to‑end CRM engagements, from requirements gathering through configuration, deployment, and post‑go‑live support
- Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions
- Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice
- Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements
- Deliver system demonstrations, user training, and knowledge transfer
D365 Lead Consultant employer: Nigel Frank International
As a leading technology consultancy based in Buckinghamshire, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and wellbeing. Our hybrid working model, competitive salary, and generous benefits package, including private healthcare and professional development funding, make us an excellent employer for those looking to make a meaningful impact in project management. Join us to collaborate with diverse teams and clients while advancing your career in a supportive environment focused on continuous improvement.
