At a Glance
- Tasks: Lead the design and delivery of CRM solutions using Microsoft Dynamics 365 and Power Platform.
- Company: Join a dynamic tech company focused on innovative client solutions.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Enjoy a flexible home-based role with occasional travel for client engagement.
- Why this job: Make a real impact by optimising CRM solutions for diverse clients.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and strong consulting skills required.
The predicted salary is between 65000 - 70000 € per year.
We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience.
Working Arrangements
This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events.
Key Responsibilities
- Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform
- Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support
- Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions
- Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice
- Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements
- Deliver system demonstrations, user training, and knowledge-transfer sessions
- Ensure structured delivery practices are followed across development, testing, and release phases
- Work closely with project managers and delivery teams to ensure clear communication and successful outcomes
- Maintain consistency, quality, and governance across all assigned projects
Essential Skills & Experience
- Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions
- Strong expertise with the Microsoft Power Platform
- Experience leveraging AI-driven capabilities and Copilot features within the platform
- Proven ability to deliver customer-facing workshops and training sessions
- Excellent written and verbal communication skills
- Strong problem-solving ability with attention to detail
- Microsoft Power Platform Fundamentals certification (PL-900 or equivalent)
Desirable Skills & Attributes
- Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600)
- Experience working in a consulting or multi-client delivery environment
- Ability to manage workload effectively across multiple concurrent projects
- Self-motivated, proactive, and comfortable working with minimal supervision
- Collaborative mindset with a strong focus on quality and customer outcomes
D365 CRM Lead Consultant (Power Platform) employer: Nigel Frank International
As a Microsoft Dynamics 365 CRM Lead Consultant, you will join a forward-thinking company that values innovation and employee development. With a remote working model that promotes work-life balance and occasional travel for engaging client interactions, you'll thrive in a collaborative culture that prioritises quality and customer satisfaction. The company offers competitive salaries, opportunities for professional growth, and a supportive environment where your expertise in the Power Platform will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CRM Lead Consultant (Power Platform)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that D365 CRM Lead Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Microsoft Dynamics 365 and the Power Platform. We suggest doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! Create a portfolio of your past projects and experiences with CRM solutions. We recommend highlighting specific outcomes and how you’ve optimised processes to impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re genuinely interested in joining our team as a D365 CRM Lead Consultant.
We think you need these skills to ace D365 CRM Lead Consultant (Power Platform)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CRM Lead Consultant role. Highlight your experience with Microsoft Dynamics 365 and the Power Platform, showcasing specific projects where you've made an impact.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your consulting experience and how you’ve successfully engaged stakeholders in the past.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills in your application. Mention any relevant certifications, especially around the Power Platform, and provide examples of how you've used these tools to deliver solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Frank International
✨Know Your Stuff
Make sure you brush up on your Microsoft Dynamics 365 CRM and Power Platform knowledge. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This shows you're not just familiar with the tools but have real-world experience.
✨Engage with Stakeholders
Since this role involves facilitating stakeholder workshops, practice how you would engage with clients. Think about how you can capture their business requirements effectively and translate them into technical solutions. Show that you can communicate clearly and build rapport.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to solve complex problems using the Power Platform. Highlight your attention to detail and how you ensure quality in your solutions. This will demonstrate your ability to think critically and deliver results.
✨Show Your Collaborative Spirit
This role requires working closely with project managers and delivery teams. Be ready to talk about your experience in collaborative environments and how you maintain clear communication across multiple projects. Emphasise your proactive approach and commitment to customer outcomes.
