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For Companies At a Glance
- Tasks: Analyse business needs and translate them into technical specifications for CRM solutions.
- Company: Join a forward-thinking company focused on innovative CRM solutions.
- Benefits: Competitive salary, life assurance, enhanced pension, and excellent career progression.
- Why this job: Make a real impact by optimising CRM systems and supporting users.
- Qualifications: Degree in Computer Science or related field; knowledge of Dynamics 365 CE preferred.
- Other info: Dynamic role with opportunities to grow and develop your skills.
The predicted salary is between 50000 - 57000 £ per year.
Job Description
Dynamics 365 CE Technical Consultant
Role and Responsibilities
- Analyse business requirements and translate them into clear technical/functional specifications that can be understood by stakeholders or used by developers
- Conduct business analysis to identify the best CRM solutions, whether existing or new, aligned with best practices
- Provide hands-on technical and functional support to CRM users, managing their requests and troubleshooting issues as they arise
- Test and assess cases, ensuring solutions meet requirements and quality standards
- Collaborate closely with developers to oversee deliverables, project progress, and adherence to specifications
- Occasionally assist IT with Dynamics 365 CRM configuration based on agreed specification
Experience/Skills
- Ideally, a graduate in Computer Science, Business Analytics, or a related field
- Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration
- Ability to interpret data, troubleshoot issues, and understand relational databases
- Experience with AI data models, including training models for error detection/correction, is a plus
- Strong skills in translating business requirements into practical solutions and documenting processes
- Experience working through full project lifecycles preferred
- An analytical mindset with strong attention to detail, excellent verbal and written communication skills
- Ability to prioritise workload and meet deadlines independently
- Proficient in Microsoft Office Suite
Benefits
- Starting Salary – £50k-£57k (dependent on experience).
- Excellent progression opportunities.
- Life assurance, enhanced pension contribution & much more!
D365 CE Technical Consultant employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on a D365 CE Technical Consultant role.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with Dynamics 365 and any projects you've worked on. This gives potential employers a tangible way to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM solutions and technical specifications. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace D365 CE Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the D365 CE Technical Consultant role. Highlight your experience with Microsoft Dynamics 365 and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific experiences that relate to the job description.
Showcase Your Analytical Skills: Since this role requires an analytical mindset, make sure to include examples of how you've successfully interpreted data or solved complex problems in your previous roles. We love seeing those problem-solving skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Customer Engagement. Be ready to discuss how you've used it in past projects, and think about specific examples where you've translated business requirements into technical solutions.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical mindset. Think of scenarios where you've identified issues or improved processes using data analysis. Being able to articulate these experiences will show that you can handle the responsibilities of the role.
✨Communicate Clearly and Effectively
Since this role involves liaising with stakeholders and developers, practice explaining complex technical concepts in simple terms. This will highlight your communication skills and your ability to bridge the gap between technical and non-technical teams.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your troubleshooting abilities. Prepare some examples of past challenges you've faced, how you approached them, and what the outcomes were. This will showcase your practical experience and problem-solving skills.
