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For Companies At a Glance
- Tasks: Analyse business needs and create clear technical specifications for stakeholders.
- Company: Join a forward-thinking company focused on innovative CRM solutions.
- Benefits: Enjoy a competitive salary, life assurance, enhanced pension, and great career growth.
- Why this job: Be part of a dynamic team that values your input and fosters professional development.
- Qualifications: Ideal candidates are graduates in Computer Science or Business Analytics with CRM experience.
- Other info: Opportunity to work with cutting-edge technology and collaborate with talented developers.
The predicted salary is between 40000 - 57000 £ per year.
Job Description
Role and Responsibilities
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Analyse business requirements and translate them into clear technical/functional specifications that can be understood by stakeholders or used by developers
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Conduct business analysis to identify the best CRM solutions, whether existing or new, aligned with best practices
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Provide hands-on technical and functional support to CRM users, managing their requests and troubleshooting issues as they arise
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Test and assess cases, ensuring solutions meet requirements and quality standards
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Collaborate closely with developers to oversee deliverables, project progress, and adherence to specifications
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Occasionally assist IT with Dynamics 365 CRM configuration based on agreed specification
Experience/Skills
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Ideally, a graduate in Computer Science, Business Analytics, or a related field
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Proven functional knowledge of Microsoft Dynamics 365 Customer Engagement, with some exposure to development or configuration
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Ability to interpret data, troubleshoot issues, and understand relational databases
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Experience with AI data models, including training models for error detection/correction, is a plus
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Strong skills in translating business requirements into practical solutions and documenting processes
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Experience working through full project lifecycles preferred
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An analytical mindset with strong attention to detail, excellent verbal and written communication skills
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Ability to prioritise workload and meet deadlines independently
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Proficient in Microsoft Office Suite
Benefits
- Starting Salary – £50k-£57k (dependent on experience).
- Excellent progression opportunities.
- Life assurance, enhanced pension contribution & much more!
D365 CE Technical Consultant employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Technical Consultant
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Customer Engagement. Understanding its functionalities and features will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current D365 CE professionals on platforms like LinkedIn. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully translated business requirements into technical solutions. Real-life examples will showcase your problem-solving skills and your ability to work collaboratively with stakeholders.
✨Tip Number 4
Stay updated on the latest trends and updates in CRM technologies, especially AI data models. Showing that you're proactive about learning can set you apart from other candidates and demonstrate your commitment to the field.
We think you need these skills to ace D365 CE Technical Consultant
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the D365 CE Technical Consultant position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Microsoft Dynamics 365 Customer Engagement. Provide specific examples of how you've translated business requirements into technical specifications or supported CRM users.
Showcase Your Skills: Demonstrate your analytical mindset and attention to detail in your application. Mention any experience with AI data models or project lifecycles, as these are valuable skills for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the job requirements. Use clear language to explain how your skills and experiences make you a great fit for the D365 CE Technical Consultant position.
How to prepare for a job interview at Nigel Frank International
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a D365 CE Technical Consultant. Familiarise yourself with Microsoft Dynamics 365 Customer Engagement and be ready to discuss how your skills align with the job requirements.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge of CRM solutions and your experience with data interpretation and troubleshooting. Brush up on your understanding of relational databases and AI data models, as these could come up during the interview.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical mindset. You might be asked to provide examples of how you've translated business requirements into practical solutions in previous roles. Use specific scenarios to highlight your problem-solving abilities.
✨Communicate Clearly
Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Be concise and ensure you can explain complex technical concepts in a way that stakeholders can easily understand.
