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For Companies At a Glance
- Tasks: Support and optimise Microsoft Dynamics 365 CE applications to enhance customer experience.
- Company: Join a forward-thinking organisation with a collaborative and dynamic team.
- Benefits: Competitive salary, medical insurance, pension contributions, and ongoing training.
- Other info: Hybrid work model with opportunities for community involvement.
- Why this job: Make a real impact by improving customer engagement through innovative solutions.
- Qualifications: Proficiency in Dynamics 365 CE and strong problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
D365 CE Support Analyst – End User
Location: Glasgow
Type: Full-time, Permanent
Salary: Competitive + Benefits
Are you passionate about Microsoft Dynamics 365 Customer Engagement and looking to take your career to the next level? Join a dynamic and growing End User where innovation, collaboration, and client success are at the heart of everything we do.
The Role
We’re seeking a talented D365 CE Support Analyst to join our expert team. You’ll play a key role in supporting and enhancing their Dynamics 365 CE environment, working across a variety of industries and projects.
Key Responsibilities
- Provide support for D365 CE solutions
- Develop and customise Dynamics 365 CE
- Troubleshoot and resolve technical issues efficiently
- Maintain documentation and contribute to knowledge sharing
What We’re Looking For
- Proven experience with Microsoft Dynamics 365 CE (CRM)
- Strong understanding of Power Platform (Power Automate, Power Apps)
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Microsoft certifications (e.g., PL-200, MB-910/920)
- Familiarity with Azure services and DevOps pipelines
What We Offer
- A supportive and collaborative team culture
- Opportunities for professional development and certification
- Flexible hybrid working model
- Exposure to diverse projects and industries
- Competitive salary and benefits package
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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D365 CE Support Analyst employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to Dynamics 365 CE. We should also think about how our past experiences align with the job description to showcase our skills effectively.
✨Tip Number 3
Show off our passion for continuous learning! Mention any recent courses or certifications we've completed that relate to Microsoft Dynamics 365 CE. It shows we're committed to staying ahead in the game.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the role can keep us fresh in their minds. Plus, it shows we’re genuinely interested in joining their team.
We think you need these skills to ace D365 CE Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the D365 CE Support Analyst role. Highlight your experience with Microsoft Dynamics 365 CE and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your background makes you a perfect fit for this role. Let us know what excites you about working with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with innovative solutions, especially in a tech environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our dynamic team at StudySmarter!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 CE. Familiarise yourself with its features, functionalities, and common troubleshooting techniques. Being able to discuss specific scenarios where you've successfully resolved issues or optimised applications will really impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your problem-solving abilities. Think of situations where you identified a process improvement or resolved a complex issue within a system. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Emphasise Team Collaboration
Since this role involves working with cross-functional teams, be ready to discuss your experience in collaborative environments. Share examples of how you've worked with others to enhance customer engagement or improve system performance. Highlight your communication skills and how they contribute to successful teamwork.
✨Stay Current with Tech Trends
Demonstrate your commitment to continuous learning by discussing recent trends or updates in the Dynamics 365 ecosystem. Mention any relevant courses, certifications, or resources you've engaged with. This shows that you're proactive about staying informed and can bring fresh insights to the team.