At a Glance
- Tasks: Join a dynamic team as a D365 CE Business Analyst, shaping CRM strategy and user engagement.
- Company: Be part of a forward-thinking organisation investing in Microsoft technologies.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and a supportive culture focused on growth.
- Other info: Work in Borehamwood with just six days a month in the office.
- Why this job: Make a real impact while collaborating with business leaders in a vibrant environment.
- Qualifications: Experience in Dynamics 365 CE, strong communication skills, and Agile delivery knowledge preferred.
The predicted salary is between 48000 - 72000 £ per year.
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Direct message the job poster from Nigel Frank International
D365 CE Business Analyst | End User | Hybrid | Up to £65,000 + Bonus
Location: Borehamwood (Hybrid – 6 days a month- flexible how you work this)
Salary: Up to £60,000 + Bonus + Benefits
Employment Type: Permanent
Sector: End User – Manufacturing
Are you a skilled Dynamics 365 CE Business Analyst looking to make a real impact within a forward-thinking end user environment? We’re working exclusively with a well-established organisation that’s investing heavily in Microsoft technologies and looking to expand their internal D365 capability.
This is a fantastic opportunity to join a collaborative team where your insights will directly shape CRM strategy and customer engagement across the business.
The Role
As a D365 CE Business Analyst, you’ll act as the key liaison between business stakeholders and the technical delivery team. You’ll gather and translate requirements, support solution design, and help drive user adoption across the Sales, Customer Service, and Marketing modules.
Key Responsibilities
- Lead workshops and stakeholder interviews to gather and document business requirements.
- Translate business needs into functional specifications and user stories.
- Collaborate with internal teams and external partners to deliver enhancements and new features.
- Support testing, training, and change management activities.
- Champion best practices and continuous improvement within the D365 CE platform.
Ideal Candidate
- Proven experience as a Business Analyst within a Dynamics 365 CE / CRM environment.
- Strong understanding of core modules: Sales, Customer Service, and/or Marketing.
- Excellent communication and stakeholder engagement skills.
- Experience with Power Platform (Power Automate, Power Apps) is highly desirable.
- Agile delivery experience is a plus.
What’s in It for You?
- Competitive salary up to £65,000 + performance bonus.
- Flexible hybrid working model.
- Opportunity to work directly with business leaders and influence CRM strategy.
- Supportive culture with a focus on professional development and training.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
IT Services and IT Consulting
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#J-18808-LjbffrD365 CE Business Analyst in Borehamwood employer: Nigel Frank International
Join a dynamic and innovative team as a D365 CE Business Analyst in Borehamwood, where you'll have the opportunity to influence CRM strategy within a supportive and collaborative work culture. With a competitive salary of up to £65,000 plus bonuses, flexible hybrid working arrangements, and a strong focus on professional development, this role offers a meaningful career path in a forward-thinking organisation committed to leveraging Microsoft technologies for growth.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Business Analyst in Borehamwood
✨Tip Number 1
Familiarise yourself with Dynamics 365 CE and its core modules like Sales, Customer Service, and Marketing. Understanding these areas will help you speak the same language as the team and demonstrate your expertise during discussions.
✨Tip Number 2
Network with current D365 CE Business Analysts or professionals in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with stakeholder engagement and requirement gathering. Be ready to share specific examples of how you've successfully translated business needs into functional specifications.
✨Tip Number 4
Showcase your knowledge of Agile methodologies and any experience with the Power Platform. Highlighting these skills can set you apart from other candidates and align you with the company's focus on continuous improvement.
We think you need these skills to ace D365 CE Business Analyst in Borehamwood
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of a D365 CE Business Analyst. Familiarise yourself with Dynamics 365 CE, especially the Sales, Customer Service, and Marketing modules.
Tailor Your CV:Customise your CV to highlight relevant experience in Dynamics 365 CE and any specific projects that demonstrate your skills as a Business Analyst. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the key responsibilities outlined in the job description, particularly your ability to gather requirements and support user adoption.
Highlight Soft Skills:In your application, emphasise your communication and stakeholder engagement skills. Provide examples of how you've successfully collaborated with teams or led workshops, as these are crucial for the role.
How to prepare for a job interview at Nigel Frank International
✨Understand the D365 CE Landscape
Familiarise yourself with Dynamics 365 Customer Engagement and its core modules like Sales, Customer Service, and Marketing. Be prepared to discuss how your experience aligns with these areas and how you can contribute to enhancing their functionality.
✨Prepare for Stakeholder Engagement
Since you'll be acting as a liaison between business stakeholders and the technical team, practice articulating how you gather and document business requirements. Think of examples where you've successfully led workshops or interviews to extract valuable insights.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare to demonstrate your ability to convey complex information clearly and effectively. Consider sharing specific instances where your communication skills made a significant impact on a project.
✨Highlight Agile Experience
If you have experience with Agile methodologies, be sure to mention it. Discuss how you've applied Agile principles in past projects, particularly in relation to delivering enhancements and managing change within a CRM environment.
