At a Glance
- Tasks: Oversee D365 CRM performance, manage requests, and enhance processes.
- Company: Established D365 CRM end user with a focus on innovation.
- Benefits: 12-month FTC with strong potential for permanent role.
- Other info: Collaborative environment with opportunities for continuous improvement.
- Why this job: Make a real impact by improving CRM systems and supporting users.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and data management skills.
The predicted salary is between 35000 - 45000 £ per year.
Initially 12-Month FTC with strong possibility of permanent position. Nigel Frank International are working with an established D365 CRM end user who are looking for a Dynamics 365 CRM Administrator to oversee system performance, manage incoming requests, and enhance CRM processes. This role focuses on maintaining data quality, supporting users through training, and driving continuous system improvements while collaborating with internal teams and external partners.
Responsibilities
- Manage and prioritise CRM support requests, resolving issues directly or coordinating with external partners
- Maintain high data quality through regular audits, cleansing, and user access management
- Deliver user training sessions and provide ongoing support to maximise system adoption
- Identify process improvements and implement automation to streamline workflows and reporting
Skills/Experience
- Strong experience administering Microsoft Dynamics 365 CRM, including configuration and system optimisation
- Background in data management, reporting, and automation tools (e.g. Power Platform, Excel)
- Proven ability to analyse processes and deliver practical improvements to business systems
- Excellent communication skills with experience supporting and training stakeholders at all levels
D365 CE Administrator employer: Nigel Frank International
Join a forward-thinking organisation that values innovation and collaboration, where your expertise as a D365 CE Administrator will be instrumental in enhancing CRM processes and driving system improvements. With a strong commitment to employee development, you will have access to ongoing training opportunities and a supportive work culture that encourages growth and teamwork. Located in a vibrant area, this role offers the chance to make a meaningful impact while enjoying a dynamic and inclusive workplace.
