At a Glance
- Tasks: Support Dynamics 365 Business Central users and troubleshoot system issues.
- Company: Reputable Microsoft Partner with a collaborative team culture.
- Benefits: Up to £45,000 salary, health insurance, pension, and 25 days holiday.
- Why this job: Join a dynamic team and enhance your skills with certified Microsoft training.
- Qualifications: Experience with D365 Business Central and strong troubleshooting skills.
- Other info: Full home-based flexibility and excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
D365 Business Central Support Consultant Job Description I am actively seeking an enthusiastic support professional, with experience supporting Dynamics 365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/ D365 Business Central system issues Analysing/ troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements – monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party appsSkills & Qualifications Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems Strengths in troubleshooting system issues, analysing requirements, training on new functionality Experience supporting the finance module of Dynamics 365 BC/ NAV Expertise in third party apps such as Continia/ Jet reports (preferable) Excellent communication/ user & stakeholder engagement skillsBenefits A brilliant base salary up to £45,000 (experience dependant) Collaborative, supportive team environment A wealth of attractive company benefits including health insurance, pension, 25 days holiday Certified Microsoft training/ professional development Full home based working flexibilityTo discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP. (phone number removed) or via email (url removed)
D365 Business Central Support Consultant - Home Based employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Business Central Support Consultant - Home Based
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 community. Attend webinars, join forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with D365 Business Central. Include case studies of how you’ve solved problems or improved processes. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to D365 support. Think about specific scenarios where you’ve successfully troubleshot issues or trained users. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you to join our team!
We think you need these skills to ace D365 Business Central Support Consultant - Home Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 Business Central. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Relevant Experience: When filling out your application, focus on your experience with D365 Business Central and any third-party apps like Continia or Jet Reports. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Nigel Frank International
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central. Familiarise yourself with common issues and solutions, especially around the finance module and third-party apps like Continia and Jet Reports. This will show your potential employer that you're not just familiar with the system but can also troubleshoot effectively.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional customer service, prepare examples from your past experiences where you've successfully resolved issues for users. Highlight your communication skills and how you engage with stakeholders to ensure their needs are met.
✨Prepare for Process Improvement Discussions
Think about any process improvement projects you've been involved in. Be ready to discuss how you contributed to these initiatives and the impact they had. This will demonstrate your proactive approach and ability to support new enhancements.
✨Practice Your Training Techniques
As part of the role, you'll be providing ad-hoc user training. Prepare to discuss your training methods and perhaps even role-play a scenario where you explain a new feature or enhancement. This will help you convey your ability to train others effectively.