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- Tasks: Act as a key link between tech teams and business stakeholders, driving CRM improvements.
- Company: Join a well-established Dynamics 365 CRM end user in South London.
- Benefits: Enjoy private medical insurance, enhanced pension contributions, and a flexible hybrid working model.
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by optimising CRM systems and enhancing user experiences.
- Qualifications: Experience in CRM support or business systems analysis is essential.
The predicted salary is between 40000 - 50000 £ per year.
Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.
- Act as internal SME for CRM-related queries, improvements and system guidance.
- Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions.
- Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment.
- Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
- Ability to interpret business requirements and convert them into effective CRM configurations or process improvements.
- Background in CRM support, business systems analysis, or IT systems administration.
- Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE.
Flexible, Hybrid Working Model. Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!
IT Systems Business Analyst (Permanent) in City of London employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Business Analyst (Permanent) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your CRM knowledge. Be ready to discuss how you've tackled system improvements or collaborated with stakeholders in the past. We want to see your problem-solving skills shine!
✨Tip Number 3
Showcase your configuration skills! Bring examples of your previous work with security roles and permissions to the table. This will demonstrate your hands-on experience and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Systems Business Analyst (Permanent) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with CRM systems, especially Dynamics 365, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the IT Systems Business Analyst role. Share specific examples of how you've improved systems or collaborated with stakeholders in the past.
Show Off Your Technical Skills: Don’t hold back on showcasing your technical abilities! Mention your experience with configuration, workflow design, and system optimisation. We love candidates who can demonstrate their understanding of CRM best practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CRM. Understand its features, functionalities, and how it can be configured to meet business needs. Be ready to discuss specific examples of how you've used it in the past or how you would approach certain scenarios.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to interpret business requirements and translate them into practical solutions. Think of examples where you've successfully identified issues and implemented improvements. This will show that you can bridge the gap between technical teams and stakeholders effectively.
✨Be Ready for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to system optimisation or workflow design. Practice articulating your thought process clearly and logically, as this will highlight your analytical skills and problem-solving abilities.
✨Highlight Your Collaboration Experience
Since the role involves working closely with users and stakeholders, be prepared to discuss your experience in collaborative environments. Share examples of how you've worked with different teams to achieve a common goal, and emphasise your communication skills.