At a Glance
- Tasks: Oversee D365 CRM performance, manage requests, and enhance processes.
- Company: Established D365 CRM end user with a collaborative environment.
- Benefits: Starting salary of £40k-£45k, flexible hybrid work, and enhanced life assurance.
- Other info: 12-month FTC with a strong chance of becoming permanent.
- Why this job: Make a real impact by improving CRM systems and supporting users.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and strong data management skills.
The predicted salary is between 40000 - 45000 £ per year.
D365 CE Administrator London, (Hybrid, 2-3 days a week) Initially 12-Month FTC with strong possibility of permanent position. Nigel Frank International are working with an established D365 CRM end user who are looking for a Dynamics 365 CRM Administrator to oversee system performance, manage incoming requests, and enhance CRM processes. This role focuses on maintaining data quality, supporting users through training, and driving continuous system improvements while collaborating with internal teams and external partners.
Responsibilities
- Manage and prioritise CRM support requests, resolving issues directly or coordinating with external partners
- Maintain high data quality through regular audits, cleansing, and user access management
- Deliver user training sessions and provide ongoing support to maximise system adoption
- Identify process improvements and implement automation to streamline workflows and reporting
Skills/Experience
- Strong experience administering Microsoft Dynamics 365 CRM, including configuration and system optimisation
- Background in data management, reporting, and automation tools (e.g. Power Platform, Excel)
- Proven ability to analyse processes and deliver practical improvements to business systems
- Excellent communication skills with experience supporting and training stakeholders at all levels
Benefits
- Starting Salary - £40k - £45k
- Flexible, Hybrid working model
- Enhanced Life Assurance
- Pension & more!
Administrator- Microsoft Excel in City of London employer: Nigel Frank International
Join a forward-thinking organisation in London that values innovation and employee development. With a flexible hybrid working model, competitive salary, and comprehensive benefits including enhanced life assurance and pension, this company fosters a collaborative work culture where your contributions are recognised and rewarded. As a D365 CE Administrator, you'll have the opportunity to enhance your skills while driving meaningful improvements in CRM processes, making a real impact on the business.
