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For Companies At a Glance
- Tasks: Gather and translate business requirements to shape CRM strategy and customer engagement.
- Company: Join a forward-thinking organisation investing in Microsoft technologies.
- Benefits: Earn up to £65,000 plus bonus, with flexible hybrid working.
- Why this job: Make a real impact on CRM strategy while collaborating with business leaders.
- Qualifications: Experience as a Business Analyst in Dynamics 365 CE/CRM is essential.
- Other info: Supportive culture focused on professional development and training.
The predicted salary is between 52000 - 78000 £ per year.
Are you a skilled Dynamics 365 CE Business Analyst looking to make a real impact within a forward-thinking end user environment? We’re working exclusively with a well-established organisation that’s investing heavily in Microsoft technologies and looking to expand their internal D365 capability. This is a fantastic opportunity to join a collaborative team where your insights will directly shape CRM strategy and customer engagement across the business.
The Role
As a D365 CE Business Analyst, you’ll act as the key liaison between business stakeholders and the technical delivery team. You’ll gather and translate requirements, support solution design, and help drive user adoption across the Sales, Customer Service, and Marketing modules.
Key Responsibilities
- Lead workshops and stakeholder interviews to gather and document business requirements.
- Translate business needs into functional specifications and user stories.
- Collaborate with internal teams and external partners to deliver enhancements and new features.
- Support testing, training, and change management activities.
- Champion best practices and continuous improvement within the D365 CE platform.
Ideal Candidate
- Proven experience as a Business Analyst within a Dynamics 365 CE / CRM environment.
- Strong understanding of core modules: Sales, Customer Service, and/or Marketing.
- Excellent communication and stakeholder engagement skills.
- Experience with Power Platform (Power Automate, Power Apps) is highly desirable.
- Agile delivery experience is a plus.
What’s in It for You?
- Competitive salary up to £65,000 + performance bonus.
- Flexible hybrid working model.
- Opportunity to work directly with business leaders and influence CRM strategy.
- Supportive culture with a focus on professional development and training.
D365 CE Business Analyst (Sales) in Brentford employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Business Analyst (Sales) in Brentford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that D365 CE Business Analyst role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Dynamics 365 knowledge. We recommend practising common interview questions related to CRM strategy and user adoption. Show them you’re not just a candidate, but the perfect fit for their team!
✨Tip Number 3
Don’t forget to showcase your experience with Power Platform! Highlight any projects where you’ve used Power Automate or Power Apps. We want to see how you can bring value to their Sales, Customer Service, and Marketing modules.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our collaborative team and make a real impact in the D365 space.
We think you need these skills to ace D365 CE Business Analyst (Sales) in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the D365 CE Business Analyst role. Highlight your experience with Dynamics 365, especially in Sales, Customer Service, and Marketing modules. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant projects or experiences that showcase your abilities.
Showcase Your Communication Skills: As a Business Analyst, communication is key. In your application, demonstrate your ability to engage with stakeholders and translate business needs into technical requirements. We love seeing examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Nigel Frank International
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE, especially the Sales, Customer Service, and Marketing modules. Be ready to discuss how you've used these in past roles and how they can be leveraged to improve business processes.
✨Prepare for Stakeholder Scenarios
Since you'll be acting as a liaison between stakeholders and the technical team, think of examples where you've successfully gathered requirements or led workshops. Prepare to share these stories, highlighting your communication skills and ability to translate needs into actionable plans.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous projects and how you overcame them. This will demonstrate your analytical thinking and ability to drive user adoption, which is crucial for this role.
✨Familiarise Yourself with Agile Methodologies
If you have experience with Agile delivery, make sure to highlight it. If not, do a bit of research on Agile principles and be prepared to discuss how they can apply to the D365 CE environment. This shows you're adaptable and keen to learn.