At a Glance
- Tasks: Manage client relationships and drive growth in a dynamic tech consultancy.
- Company: Innovative technology consultancy based in Newcastle with a collaborative culture.
- Benefits: Up to £60,000 salary, performance bonuses, flexible working, and private healthcare.
- Other info: Join a supportive team with regular events and excellent career growth opportunities.
- Why this job: Make a real impact by delivering innovative software and data solutions.
- Qualifications: Experience in Account Management within SaaS or IT Consultancy is essential.
The predicted salary is between 48000 - 72000 € per year.
Account Manager - SaaS | Newcastle | Hybrid | Up to £60,000 + Bonus + Benefits
I\'m working with a growing and dynamic technology consultancy based in the North East of England, known for delivering high-impact software and data solutions across a wide range of public and private sector clients. With a collaborative culture and a strong focus on innovation, they\'re now looking for an experienced Account Manager to join their team and help drive continued growth.
This role requires someone with a solid understanding of the service industry, ideally from a SaaS, Software Development, or IT Consultancy background. You\'ll act as a trusted partner to clients, managing relationships, identifying growth opportunities, and ensuring the delivery of exceptional solutions.
Responsibilities
- Build and maintain strong, long-term relationships with key clients, acting as their main point of contact.
- Ensure client satisfaction and uphold high delivery standards at all times.
- Demonstrate a strong technical understanding of software and data development in a consultancy environment.
- Identify opportunities for account growth, up-selling, and service improvement.
- Develop tailored account strategies aligned with client needs and business goals.
- Collaborate closely with internal teams to deliver innovative, value-added solutions that meet and exceed client expectations.
About You
- Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting.
- Strong commercial awareness and an understanding of consultancy delivery models and fee structures.
- Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels.
- A proactive, strategic thinker with a passion for technology, data, and client success.
- Someone who thrives in a collaborative environment and enjoys contributing to innovative solutions.
What\'s on Offer
- Salary: Up to £60,000 (DOE)
- Bonus: Performance-based
- Holidays: 25 days annual leave + bank holidays
- Benefits: Contributory pension scheme, private healthcare, flexible working
- Working Model: Hybrid (2-3 days per week in the Newcastle office)
- Culture: Supportive, social, and forward-thinking environment with regular team events and company trips
This is an excellent opportunity for an ambitious Account Manager who wants to make a real impact in a growing consultancy. If you\'re ready to take ownership of client relationships and help deliver innovative software and data solutions, we\'d love to hear from you.
Apply now – interviews are taking place immediately.
Account Manager - Saas - Newcastle - 60K + OTE in Newcastle upon Tyne employer: Nigel Frank International
Join a forward-thinking technology consultancy in Newcastle that prioritises innovation and collaboration, offering a supportive work culture and ample opportunities for professional growth. With a competitive salary of up to £60,000 plus performance-based bonuses, generous annual leave, and a hybrid working model, this role is perfect for an ambitious Account Manager eager to make a meaningful impact in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Saas - Newcastle - 60K + OTE in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might help you land that interview!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can add value as an Account Manager.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on showcasing your experience in SaaS and your ability to build client relationships, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Account Manager - Saas - Newcastle - 60K + OTE in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your background in SaaS or IT consultancy, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about technology and how your experience aligns with our needs. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and client satisfaction. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Nigel Frank International
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of SaaS and software development. Understand the company's products and how they deliver value to clients. This will help you demonstrate your expertise and show that you're genuinely interested in their solutions.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific instances where you identified growth opportunities or improved client satisfaction. This will highlight your ability to be a trusted partner, which is crucial for this role.
✨Be Ready to Discuss Strategy
Think strategically about how you would approach account management for their clients. Be prepared to discuss tailored account strategies and how you would align them with client needs and business goals. This shows that you're proactive and ready to contribute from day one.
✨Engage with Their Culture
Research the company culture and be ready to discuss how you fit into it. They value collaboration and innovation, so share examples of how you've thrived in similar environments. This will help you connect with the interviewers and show that you're a good cultural fit.
