Endpoint Solutions Engineer - Essex - c£40K in Colchester

Endpoint Solutions Engineer - Essex - c£40K
A growing technology services business is looking to appoint an experienced Endpoint Solutions Engineer to join its Endpoint & Modern Workplace team, supporting a range of customers across London and the South East.
This is a great opportunity for a technically strong IT professional with experience across Microsoft 365, Azure, endpoint, infrastructure and networking who enjoys working directly with customers and delivering high-quality technical solutions.
Key Responsibilities
Deliver minor installation and implementation projects for customers
Provide technical support across contracted and non-contracted customers
Troubleshoot and resolve desktop, server, network and infrastructure issues
Administer and support Microsoft 365 and Azure environments
Provide technical guidance to engineers and support teams
Assist the sales team with pre-sales activities, including technical surveys and solution design
Make recommendations around technical procedures, customer environments and improvements
Skills & Experience
Strong technical knowledge across Microsoft 365, Azure, endpoint and infrastructure technologies
Experience troubleshooting desktop, server and network environments
Experience administering Microsoft 365 and Azure environments
Strong customer service and communication skills, with the ability to work directly with clients
Ability to work effectively alongside technical engineers and multidisciplinary teams
Excellent organisation and time-management skills, with the ability to prioritise workloads against service requirements
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