At a Glance
- Tasks: Provide first line IT support and manage technical requests for staff and elected members.
- Company: Mid Ulster District Council, dedicated to serving the community with a supportive team.
- Benefits: Competitive salary, temporary position with potential extension, and valuable experience.
- Other info: Opportunity for career growth and hands-on experience in a council environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference in local governance.
- Qualifications: Experience in IT support and problem-solving skills are essential.
The predicted salary is between 39152 - 40777 £ per year.
Job ref: MUDC 26-040
Job Details:
- Temporary SO2 (Pts 28-30)
- £39,152 – £40,777 gross per annum
- Location: Magherafelt & Cookstown Council Offices
- 1 Position(s) Available
- Duration: Temporary to cover maternity leave for approx. 1 year i.e. until 1 May 2027 with possibility of extension
Purpose and Function of Post:
- To provide first line support for staff and elected members to address technical difficulties and IT related requests, using the helpdesk management system to record and manage support requests.
- To assist with monitoring and maintaining the computer systems of the council.
- Assist with the installation, configuration of computer systems, diagnose hardware and software faults and solve technical and applications problems presented to the helpdesk function.
- To assist with projects, procurement, service contract management and system performance and management.
The post will be subject to a Basic ACCESS (NI) check for successful candidates in accordance with Access NI Code of Practice.
Location: Based in Magherafelt approx. 4 days per week. Based in Cookstown 1 day per week (on occasions cover Dungannon).
IT Technical Officer Mid Ulster District Council in Magherafelt employer: NIFRS
Mid Ulster District Council is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With competitive salaries and the opportunity to work in a collaborative environment across multiple locations, including Magherafelt and Cookstown, employees can enjoy a fulfilling career while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Officer Mid Ulster District Council in Magherafelt
✨Tip Number 1
Get to know the company! Research Mid Ulster District Council and understand their values and projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the work culture, plus it might just land you a referral!
✨Tip Number 3
Prepare for the technical stuff! Brush up on your IT skills and be ready to demonstrate your problem-solving abilities. You might face some practical tests or scenario-based questions during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Technical Officer Mid Ulster District Council in Magherafelt
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technical Officer role. Highlight your experience with helpdesk systems, technical support, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the council's IT needs. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've diagnosed and resolved technical issues in the past. We’re all about finding solutions here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NIFRS
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT support. Familiarise yourself with common hardware and software issues, as well as the helpdesk management systems you might be using. Being able to discuss specific examples of how you've solved technical problems in the past will really impress the interviewers.
✨Showcase Your Communication Skills
As an IT Technical Officer, you'll need to communicate effectively with staff and elected members. Prepare to demonstrate your ability to explain complex technical issues in simple terms. Think of scenarios where you've had to help someone understand a tech problem and how you approached it.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a frustrated user or troubleshooting a system failure. Practice your responses to these types of questions, focusing on your problem-solving process and how you prioritise tasks under pressure.
✨Research the Council's IT Environment
Take some time to learn about the IT systems and projects currently in place at Mid Ulster District Council. Understanding their specific needs and challenges will allow you to tailor your answers and show that you're genuinely interested in contributing to their team.
