At a Glance
- Tasks: Provide first line IT support and manage technical requests for staff and elected members.
- Company: Mid Ulster District Council, dedicated to serving the community with innovative solutions.
- Benefits: Competitive salary, temporary position with potential extension, and valuable experience in local government.
- Other info: Opportunity for career growth and development in a dynamic work environment.
- Why this job: Join a supportive team and enhance your IT skills while making a difference in your community.
- Qualifications: Experience in IT support and problem-solving skills are essential.
The predicted salary is between 39152 - 40777 £ per year.
Job ref: MUDC 26-040
Job Details:
- Temporary SO2 (Pts 28-30)
- £39,152 – £40,777 gross per annum
- Location: Magherafelt & Cookstown Council Offices
- 1 Position(s) Available
- Duration: Temporary to cover maternity leave for approx. 1 year i.e. until 1 May 2027 with possibility of extension
Purpose and Function of Post:
- To provide first line support for staff and elected members to address technical difficulties and IT related requests, using the helpdesk management system to record and manage support requests.
- To assist with monitoring and maintaining the computer systems of the council.
- Assist with the installation, configuration of computer systems, diagnose hardware and software faults and solve technical and applications problems presented to the helpdesk function.
- To assist with projects, procurement, service contract management and system performance and management.
The post will be subject to a Basic ACCESS (NI) check for successful candidates in accordance with Access NI Code of Practice.
Location: Based in Magherafelt approx. 4 days per week. Based in Cookstown 1 day per week (on occasions cover Dungannon).
IT Technical Officer Mid Ulster District Council in Cookstown employer: NIFRS
Mid Ulster District Council is an excellent employer, offering a supportive work environment where employees can thrive and develop their skills in IT. With a focus on employee growth and a commitment to providing first-line support, the council fosters a collaborative culture that values teamwork and innovation. Located in the heart of Magherafelt and Cookstown, employees enjoy a balanced work-life dynamic while contributing to meaningful projects that impact the local community.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Officer Mid Ulster District Council in Cookstown
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mid Ulster District Council on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT scenarios. Think about how you’d handle technical issues or support requests. We want to show that we can think on our feet and solve problems efficiently!
✨Tip Number 3
Don’t forget to showcase your soft skills! As an IT Technical Officer, communication is key. We need to demonstrate that we can explain complex tech stuff in simple terms to staff and elected members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and any updates directly from there.
We think you need these skills to ace IT Technical Officer Mid Ulster District Council in Cookstown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of IT Technical Officer, so don’t hold back on showcasing your tech support expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to the council's IT needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Problem-Solving Skills:Since the role involves diagnosing hardware and software faults, make sure to include examples of how you've tackled similar challenges in the past. We want to know how you approach problem-solving and what solutions you've implemented!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised – win-win!
How to prepare for a job interview at NIFRS
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be ready to discuss your experience with helpdesk management systems, diagnosing hardware and software faults, and any relevant projects you've worked on. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific instances where you diagnosed a problem and implemented a solution. This will demonstrate your ability to handle the kind of challenges you'll face in the role.
✨Understand the Council's Needs
Research Mid Ulster District Council and understand their IT infrastructure and any recent projects they've undertaken. This knowledge will help you tailor your answers to show how you can contribute to their goals and support their staff and elected members effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
