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- Tasks: Support tenants in independent living and promote their wellbeing.
- Company: Clanmil Housing, a community-focused organisation.
- Benefits: Flexible hours, training opportunities, and a chance to make a real difference.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Directly impact lives and help people live independently.
- Qualifications: Strong admin skills and a passion for customer experience.
The predicted salary is between 24000 - 30000 £ per year.
Based at Stronge Court, Portadown, you will promote the independence, dignity, security, privacy, confidentiality, rights and wellbeing of our customers in independent living. You will also be responsible for supporting our tenants to lead the lives they choose as independently as possible, signposting and working closely with other agencies. This role has the most direct impact in our communities and on the lives of the people we support.
We will need you to be flexible in order to meet customers’ needs including occasional evening work. The role will require some reasonable travel to cover neighbouring schemes for holiday cover, so you should be able to travel to meet the requirements of the post without relying on public transport and apply a flexible, smart approach to delivery that will demonstrate that things can be done sustainably and be able to respond to out-of-hours emergencies when required.
You will have a good understanding of what great customer experience looks like. Experience of working with people with a range of different support needs, completing support plans and a good understanding of housing related support would be extremely useful in the role but we can provide training on these areas. This isn’t a hands-on caring role – strong administration skills, digitally connected with previous experience of working with computer packages is essential to your success in the role. Building and maintaining respectful relationships is key.
If you have the right skills, enthusiasm, and attitude to lead on the subject matter and the team, we would love to hear from you!
Scheme Co-Ordinator – Stronge Court, Portadown employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-Ordinator – Stronge Court, Portadown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clanmil Housing. Understand their values and mission, especially how they promote independence and wellbeing for their customers. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in administration and customer experience can shine in the Scheme Co-ordinator role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your flexibility! Since the role requires occasional evening work and travel, be ready to discuss your availability and how you can adapt to meet the needs of the tenants. Highlight any past experiences where you've successfully managed similar situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Scheme Co-Ordinator – Stronge Court, Portadown
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the role of Scheme Co-ordinator and what it entails.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience. Show us how your background fits the role and why you're passionate about supporting our customers' independence.
Show Off Your Admin Skills: Since strong administration skills are essential for this role, make sure to showcase any relevant experience in your application. Whether it's managing schedules or using computer packages, let us know how you’ve excelled in these areas!
Apply Through Our Website: We encourage you to apply through our recruitment website at www.clanmil.org.uk/join-the-team. It’s super easy, and you’ll find all the info you need to complete your application. Plus, we love seeing applications come through our site!
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Co-Ordinator. Familiarise yourself with the key aspects of promoting independence and supporting tenants. This will help you articulate how your skills align with the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with diverse support needs. Prepare specific examples of how you've completed support plans or built respectful relationships. This will demonstrate your understanding of customer experience and your ability to adapt.
✨Flexibility is Key
Since the role requires flexibility, think of instances where you've successfully adapted to changing circumstances. Whether it’s covering for colleagues or responding to emergencies, showing that you can handle unexpected situations will impress the interviewers.
✨Tech Savvy Matters
As strong administration skills and digital proficiency are essential, be prepared to discuss your experience with computer packages. Highlight any relevant software you've used and how it has helped you in previous roles, showcasing your ability to manage tasks efficiently.