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- Tasks: Support the community by managing housing needs and providing excellent customer service.
- Company: Apex Housing Association, dedicated to quality housing and community support.
- Benefits: Competitive salary, generous leave, sick pay, pension scheme, and training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: 3rd level qualification and relevant customer-facing experience required.
- Other info: Join a supportive team with opportunities for growth and free onsite parking.
The predicted salary is between 35412 - 38220 £ per year.
Apex Housing Association (Apex) provides housing, care and support for the needs of the whole community in a variety of settings across Northern Ireland. Apex provides and maintains over 7,000 high quality homes across Northern Ireland and delivers care and support for around 16,000 tenants and residents.
Details
- Closing Date: 15 February 2026
- Salary: £35,412 to £38,220 per annum
- Contract: Temporary Maternity Cover
- Hours: 37
- Job Ref: HODungannon/02/26
Qualifications
- A 3rd level qualification (i.e. post-secondary/higher education or equivalent) and 1 year’s relevant experience in a customer facing role with account management experience.
- Or Level 3 qualification or equivalent with a professional Housing qualification and 1 year’s relevant experience in a customer facing role with account management experience.
- Or Level 3 qualification or equivalent and 2 years relevant experience in a customer facing role with account management experience.
- Or 3 years’ experience working as a Housing Officer.
Employee Benefits
- 20 days paid annual leave and 12 statutory
- Occupational sick pay / maternity pay
- Contributory pensions scheme
- Training and Development Opportunities
- Free onsite parking
10 Butcher Street Derry City Co Londonderry BT48 6HL
Housing Officer, Dungannon Office, Co. Tyrone employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer, Dungannon Office, Co. Tyrone
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Apex Housing Association and understanding their values. Tailor your answers to show how your experience aligns with their mission of providing quality housing and support.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions for housing officer roles and be ready to discuss your customer-facing experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer, Dungannon Office, Co. Tyrone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your customer-facing experience and any relevant qualifications. We want to see how your background fits with what we do at Apex!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing and how your skills can benefit our community. Keep it friendly and professional, just like us at StudySmarter.
Showcase Relevant Experience: When filling out your application, be sure to showcase your account management experience. We love seeing how you've handled customer relationships in the past, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way to ensure your application gets to the right people at Apex. Plus, it’s super easy!
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Know Your Housing Basics
Make sure you brush up on the key aspects of housing management and the specific challenges faced by tenants. Understanding the role of a Housing Officer at Apex will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with tenants, be ready to share examples from your past experiences where you successfully managed customer relationships. Highlight any account management experience you have, as it’s crucial for this job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Apex Housing Association's approach to community support and tenant care. This shows that you’re not just interested in the job, but also in how you can contribute to their mission.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the role and respect for the organisation. A neat appearance can set a positive tone right from the start.
