At a Glance
- Tasks: Supervise minor multi-trade building works and ensure excellent customer service.
- Company: Choice Services, part of the Choice Housing Group, focused on responsive maintenance.
- Benefits: Fortnightly salary, paid overtime, company van, health cash plan, and generous leave.
- Other info: Opportunity for career growth and development in a supportive workplace.
- Why this job: Join a team dedicated to enhancing customer satisfaction in a dynamic environment.
- Qualifications: 3+ years in building maintenance, strong leadership, and customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Choice Services (Ireland) Ltd is part of the Choice Housing Group and provides response repairs and maintenance services to over 9,000 properties including housing, apartments and office buildings. The building services we provide include:
- Response maintenance
- Change of tenancy repairs
- Adaptions for disabled tenants
- Project works
- Electrical testing
- Asbestos monitoring
Choice Services is seeking to appoint a Supervisor to take responsibility for the site supervision of minor multi-trade building works and small project works, including pre and post inspections, to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of response repair services and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Key Requirements:
- Demonstrable high level knowledge and experience managing Engineers and sub-contractors.
- Demonstrable high level technical knowledge of maintenance works in a social housing environment.
- Experience delivering high levels of customer service.
- Sound knowledge of building maintenance services with a minimum of 3 years’ relevant experience in the maintenance and building sector.
- Experience in programming, managing and delivering Small Project Works and Minor Multi-Trade Building Works.
- Current valid, and clean UK driving licence.
Benefits include:
- Salary paid fortnightly
- Paid overtime
- Paid sick leave
- Company van and fuel card
- Death in service benefit x3 annual salary
- 20 Annual leave days plus 12 statutory holidays and 5 additional days annual leave after 5 years’ service
- 2 weeks paid paternity leave
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
“Choice Services is an Equal Opportunities Employer”
Supervisor Closing Date: Friday, 12 June 2026 in Belfast employer: NIFHA - Northern Ireland Federation of Housing Association
Choice Services (Ireland) Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits such as paid overtime, a health cash plan, and generous leave policies, employees are empowered to thrive both personally and professionally while contributing to meaningful projects in the Greater Belfast area.
Contact Details:
NIFHA - Northern Ireland Federation of Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Closing Date: Friday, 12 June 2026 in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the building maintenance sector and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer for small projects or assist in maintenance works. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience managing engineers and sub-contractors, as well as how you've delivered excellent customer service in past roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining Choice Services. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Supervisor Closing Date: Friday, 12 June 2026 in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight your experience in managing engineers and sub-contractors, as well as your technical knowledge in maintenance works. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a great fit for Choice Services. Keep it engaging and relevant to the job description.
Showcase Relevant Experience:When detailing your work history, focus on your experience in the maintenance and building sector. Mention specific projects or roles where you delivered high levels of customer satisfaction, as this is key for us at Choice Services.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance works, especially in a social housing environment. Be ready to discuss your experience managing engineers and sub-contractors, as well as any specific projects you've worked on.
✨Customer Service is Key
Since the role focuses on delivering excellent customer service, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and ensure customer satisfaction.
✨Showcase Your Project Management Skills
Be prepared to talk about your experience with programming and managing small project works. Highlight specific instances where you successfully delivered projects on time and within budget, demonstrating your organisational skills.
✨Drive Home Your Experience
With a clean UK driving licence being a requirement, don’t forget to mention your driving experience if it’s relevant. Also, be ready to discuss how you’ve used your vehicle in previous roles to enhance service delivery.
