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- Tasks: Supervise building works and ensure excellent customer service in property maintenance.
- Company: Choice Services, part of the Choice Housing Group, focused on responsive repairs.
- Benefits: Fortnightly salary, paid overtime, company van, health cash plan, and generous leave.
- Why this job: Make a real difference in community housing while developing your leadership skills.
- Qualifications: 3+ years in building maintenance, strong customer service, and team management experience.
- Other info: Join a supportive team with opportunities for career growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Choice Services (Ireland) Ltd is part of the Choice Housing Group and provides response repairs and maintenance services to over 9,000 properties including housing, apartments and office buildings. The building services we provide include:
- Response maintenance
- Change of tenancy repairs
- Adaptions for disabled tenants
- Project works
- Electrical testing
- Asbestos monitoring
Choice Services is seeking to appoint a Supervisor to take responsibility for the site supervision of Void Works, minor multi-trade building works, and small project works, including pre and post inspections, to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of response repair services and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Key Responsibilities:
- Demonstrable high level knowledge and experience managing Engineers and sub-contractors.
- Demonstrable high level technical knowledge of maintenance works in a social housing environment.
- Experience delivering high levels of customer service.
- Sound knowledge of building maintenance services with a minimum of 3 years’ relevant experience in the maintenance and building sector.
- Experience in programming, managing and delivering Void Works, Small Project Works, & Minor Multi-Trade Building Works.
- Current valid, and clean UK driving licence.
Benefits include:
- Salary paid fortnightly
- Paid overtime
- Paid sick leave
- Company van and fuel card
- Death in service benefit x3 annual salary
- 20 Annual leave days plus 12 statutory holidays and 5 additional days annual leave after 5 years’ service
- 2 weeks paid paternity leave
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
“Choice Services is an Equal Opportunities Employer”
Supervisor in Belfast employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the building maintenance sector and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role requires a solid understanding of maintenance works, make sure you can discuss your experience managing Engineers and sub-contractors confidently. We want you to shine!
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, this position is all about providing an excellent service to Choice customers, so be ready to share examples of how you've gone above and beyond in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Supervisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing engineers and sub-contractors, as well as your technical knowledge in maintenance works. We want to see how your skills align with the role of Supervisor, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a perfect fit for Choice Services. Keep it engaging and relevant!
Showcase Relevant Experience: When detailing your work history, focus on your experience with Void Works and minor multi-trade building works. We love seeing specific examples of how you've delivered high levels of customer satisfaction in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance works, especially in a social housing environment. Be ready to discuss your experience managing engineers and sub-contractors, as well as any specific projects you've worked on that relate to Void Works or minor multi-trade building works.
✨Customer Service is Key
Since the role focuses on delivering excellent customer service, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and ensure customer satisfaction, as this will show your commitment to the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Think about times when you've successfully managed a team or project, and be ready to discuss your approach to motivating and guiding others, especially in a fast-paced environment.
✨Be Ready with Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest in Choice Services and helps you understand their expectations better. Ask about their approach to enhancing customer satisfaction or how they measure success in the role you're applying for.