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For Companies At a Glance
- Tasks: Provide top-notch customer service to tenants and manage administrative tasks.
- Company: Join Clanmil, a vibrant housing association dedicated to community support.
- Benefits: Enjoy flexi hours, hybrid work, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: 2 years admin experience and 5 GCSEs including Maths & English required.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 20200 - 22000 £ per year.
Contract: Permanent Full Time
Hours: 37
Job Ref: REQ0510
Based at Head Office, Waring Street, Belfast
37hrs per week (Mon-Fri, flexi hours available)
Salary £24,242 – £26,234
Overview
At Clanmil, our tenants and residents are at the heart of what we do. This is an exciting opportunity to work at the heart of our business. As Assets Assistant you will provide a great customer-focussed service to our tenants.
Responsibilities
- Provide a high level of customer service to tenants and residents.
What we offer
We strongly believe in our purpose and by joining our growing and vibrant company. It is a hybrid role where you may work from home for 2 days a week and the other mainly in Belfast City Centre with occasional travel. We have some other amazing benefits including flexi time, lots of benefits to support your work/life balance and a generous pension scheme.
About you
- You will have a minimum of 2 years administration experience in a busy office environment AND 5 GCSEs at Grade C or above, or equivalent, to include Maths & English OR 5 years relevant experience in a busy office environment.
- You will have a minimum of 1 year’s experience dealing with a high volume of calls in front-line customer service to include handling customer enquiries.
- You will have complete proficiency in the use of Microsoft Office applications such as Outlook, Word, Excel and PowerPoint.
Want to apply?
Great! Visit us at clanmil.org/join-the-team and learn more about what it is like to work for Clanmil. You can apply via our recruitment portal to start your application.
Closing date: 11:59pm, 17/02/2026
Equal Employment
Clanmil Housing Association is an Equal Opportunities Employer.
Data retention
Recruitment records are held for two years as per our Data Retention Policy.
Right to adjust criteria
The Association reserves the right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.
Northern Whig House 3 Waring Street Belfast BT1 2DX
Assets Administrator in Belfast employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assets Administrator in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clanmil. Understand their mission and values, and think about how your experience aligns with their focus on customer service. This will help you stand out as someone who genuinely cares about their work.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think of specific examples from your past experiences that showcase your skills. We all know that confidence is key, so rehearse your answers until you feel comfortable.
✨Tip Number 3
Dress the part! Even if the role is hybrid, making a good first impression is crucial. Choose an outfit that’s professional yet comfortable. You want to show that you take the opportunity seriously while still being yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assets Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assets Administrator role. Highlight your relevant experience, especially in administration and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with tenants and how your skills align with our mission at Clanmil. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office applications. We want to see how you can use these tools to provide excellent service to our tenants. Be specific about your experience!
Apply Through Our Website: We encourage you to apply through our recruitment portal at clanmil.org/join-the-team. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our vibrant company!
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Know Your Customer Service Skills
Since the role focuses heavily on providing excellent customer service, make sure to prepare specific examples from your past experiences. Think about times when you successfully handled difficult calls or resolved tenant issues, and be ready to share these stories during the interview.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office is a must for this position. Before the interview, take some time to refresh your skills in Outlook, Word, Excel, and PowerPoint. You might even want to mention any specific projects where you used these tools effectively.
✨Understand the Company’s Values
Clanmil places tenants and residents at the heart of their operations. Research the company’s mission and values, and think about how your personal values align with theirs. This will help you demonstrate your enthusiasm for the role and show that you’re a good cultural fit.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about the team dynamics, what a typical day looks like, or how success is measured in the position. This shows your genuine interest and helps you assess if it’s the right fit for you.
