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For Companies At a Glance
- Tasks: Lead insight generation and deliver impactful strategies for a top FMCG brand.
- Company: Join NIQ, the global leader in consumer intelligence with a diverse culture.
- Benefits: Enjoy flexible working, volunteer time off, and free access to LinkedIn Learning.
- Why this job: Make a real impact by influencing client strategies with your insights.
- Qualifications: 4+ years in Insight/Analytics with strong communication and relationship-building skills.
- Other info: Work in a multicultural environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT THIS JOB
This is a hybrid role, typically 1 day per week in the Oxford office
The Strategic Insights Lead will be working very closely with clients in the FMCG world to have a rigorous understanding of their business, objectives, priorities, and investment decisions they are making or considering. This will enable you to highlight unmet client needs and identify sales opportunities to pass to our account development associates.
You will be responsible for maintaining and/or enhancing existing customer relationships, increasing NPS, using deep industry/customer/product knowledge to increase client ROI (across Retail Measurement Service & Consumer Panel Service), & driving adoption of NielsenIQ tools & capabilities.
You will leverage the breadth of NielsenIQ’s product portfolio by developing strong relationships with analytic associates across our business. Identify opportunities to collaborate and deliver provocative Thought Leadership on market, industry and category trends which can be shared across our client base.
RESPONSIBILITIES
- Serves as the relationship owner within Customer Success to manage client relationship and execute critical communications
- Builds a network of effective and meaningful relationships at all levels to maximize business opportunities
- Leads Joint Business Plan process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of Joint Business Plan and customer ways of working, and collaborating with other commercial functions to incorporate analytic and data quality elements into Joint Business Plan
- Leads Quantified Business Opportunity and Client Review process, focusing on service delivery and ROI elements, highlighting outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining Joint Business Plan to align with customer priorities and objectives
- Leads and owns NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized
- Leverages existing NielsenIQ tools to advance Customer business objectives through strategic thought leadership and flawless execution
- Responsible for identifying opportunities through day-to-day engagements and handing off opportunities to Account Development to pursue
- Acts as Voice of Costumer ensuring client needs are being met by the appropriate teams – whether this is data quality escalation or a reporting need
REQUIREMENTS
- Extensive experience of analysing data in an FMCG environment
- Strong planning and servicing skills
- Experience of working with clients to solve business issues
- Excellent communication, presentation and interpersonal skills
- Demonstration of how to design solutions to answer client business issues
- A consultative style of working
- A proven track record of delivering success through others
- Ability to build strong networks and relationships, internally and with client
OUR BENEFITS
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
ABOUT NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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Strategic Insights Lead employer: NIELSENIQ
Contact Detail:
NIELSENIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Insights Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FMCG industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Showcase your storytelling skills! When you get the chance to present your insights, make it engaging. Use visuals and real-life examples to illustrate your points. Remember, it’s all about making your insights resonate with the audience.
✨Tip Number 3
Be proactive in your approach! Don’t wait for opportunities to come to you. Identify potential clients or projects where you can add value and reach out. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly gives you a better chance of standing out in the crowd. Let’s get you that Strategic Insights Lead role!
We think you need these skills to ace Strategic Insights Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Insights Lead role. Highlight your experience in insight generation and storytelling, as well as your strong communication skills. We want to see how you can influence strategic focus with your insights!
Showcase Your Experience: Don’t just list your previous roles; tell us about specific projects where you delivered actionable insights. Use examples that demonstrate your ability to manage stakeholders and build relationships. We love a good story, so make it engaging!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong written communication skills, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at NIELSENIQ
✨Know Your Data Inside Out
As a Strategic Insights Lead, you'll be expected to deliver actionable insights from various data sets. Make sure you familiarise yourself with the specific datasets mentioned in the job description, like EPOS and Consumer panel data. Prepare examples of how you've used these types of data to influence strategic decisions in the past.
✨Master the Art of Storytelling
Your ability to tell a compelling story with data is crucial. Practice articulating your insights in a way that resonates with senior stakeholders. Use real-life examples where your insights led to significant business actions, showcasing your impact on previous projects.
✨Build Relationships Before the Interview
Since relationship building is key in this role, try to connect with current or former employees of the company on LinkedIn. This can give you insider knowledge about the company culture and expectations, which will help you tailor your responses during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and stakeholder management abilities. Think of scenarios where you had to manage complex relationships or navigate challenging situations. Be ready to discuss how you identified opportunities for additional products or services in those contexts.
