Telephone Sales Executive - Hybrid (Permanent) in Oxford

Job DescriptionABOUT THE JOBDo you enjoy bringing order to complex processes, solving operational issues and helping commercial teams deliver a strong customer experience? Are you proactive, highly organised and comfortable working across Sales, Finance and post-sales teams? NIQ is seeking a Post-Sales Enablement Executive to provide hands-on coordination across opportunity administration, commercial documentation and the sales-to-finance handover. The role will help ensure that opportunities are complete, accurate and progressed efficiently through internal systems, invoicing and revenue-recognition processes. You will be motivated by helping colleagues succeed, improving Right First Time delivery and creating a smooth experience for internal stakeholders and clients. RESPONSIBILITIESOpportunity Processing and Post-Sales Handover Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition. Support a consistent, well-controlled handover from Sales into Finance, Client Service and other post-sales teams. Commercial Administration Support Sales teams with opportunity creation, amendments, submission activities and post-submission changes. Process billing updates and other customer or opportunity amendments accurately. Sales-to-Finance Coordination Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition. Identify missing purchase orders, contract discrepancies, billing risks or customer-data issues before they affect invoicing. Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance. Systems and Data Administration Support SAP account set-up, amendments, extensions and account maintenance. Maintain accurate customer master data and high standards of system integrity across commercial platforms. Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks. Support adoption of agreed processes, controls and ways of working across the Sales organisation. Stakeholder Support and Continuous Improvement Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post-sales stakeholders. Contribute to process documentation, training materials and the implementation of improved working practices. REQUIREMENTSExperience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role. Strong attention to detail, with the ability to check commercial documents and maintain accurate records. Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous. Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint. An understanding of opportunity management, invoicing, purchase orders or revenue-recognition processes would be beneficial. Ability to work effectively in a fast-paced hybrid environment, both independently and as part of a cross-functional team. Commercial documentation is complete and compliant at first submission. Billing and revenue blockers are identified early, clearly communicated and resolved promptly. Post-sales handovers are smooth, with fewer avoidable queries and less rework. Sales and Finance stakeholders receive timely, reliable support and clear updates. This is a full-time hybrid role based in NIQ's Oxford, UK office. The working pattern and any role-specific compensation or incentive arrangements will be confirmed through the recruitment process. NIQ offers a flexible working environment and a range of employee benefits, subject to local policy and eligibility. Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. To learn more about our ongoing efforts in diversity and inclusion, please visit the SummaryType: Full-timeFunction: