Global Process Owner Sales in Oxford

Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behaviour and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

About the role: As a Global Process Owner (Sales Process), you will play a pivotal role in shaping and optimizing the end-to-end sales process (Lead-to-Order / Quote-to-Cash) across our global commercial organization. This strategic position is responsible for driving simplification, harmonization, and integration of sales processes, ensuring they are scalable, standardized, and aligned with our commercial strategy. You will work closely with the other process owners, product owners, technical business analysts, and cross-functional stakeholders to deliver a seamless digital sales experience that enhances seller productivity, customer satisfaction, and operational efficiency.

Your future responsibilities:

• Process ownership & Governance: Lead the design, optimization, and governance of global sales processes and policies, ensuring alignment with business goals and scalability across regions.
• Cross-functional collaboration: Partner with stakeholders across Sales, Marketing, Commercial Operations, Finance, IT, and external vendors to define and maintain the technology roadmap for digital sales transformation.
• Process simplification and standardisation: Harmonize and reduce complexity in customer-centric workflows to deliver consistent and integrated sales processes across regions and segments.
• Sales enablement: Drive improvements in seller efficiency and customer experience through process and platform optimization, with a focus on improving seller efficiency, customer experience, and operational effectiveness.
• Process design expertise: Apply advanced methodologies (e.g., Lean Six Sigma) to engineer high-performing processes that reflect real-world selling dynamics and deliver measurable improvements in process performance and business outcomes.
• Change Management: Support training and change initiatives to embed new processes into the business effectively.

Measures of success:

• Clearly defined and documented global sales processes and supporting technical architecture.
• Full business alignment on target state and supporting tools.
• Successful adoption and embedding of new processes through change and training initiatives.

Your profile:

• Proven experience in global sales process ownership and optimization across the L2O or L2C domain.
• Strong knowledge of leading sales methodologies (e.g., MEDDICC, Challenger, SPIN, BANT).
• Demonstrated success in implementing consistent CRM processes globally.
• Familiarity with modern process modeling techniques (e.g., design thinking, storyboarding).
• Ability to assess and manage the impact of process automation on sales teams.
• Deep CRM domain expertise, including Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management, and more.
• Commitment to aligning practices with industry best standards.
• Strong stakeholder management and influence across diverse, global teams.
• Ability to build consensus and drive execution in ambiguous environments.
• Delivery-focused with a track record of translating business requirements into actionable outcomes.

What we offer:

• An exciting job in a globally active company.
• Mentoring: You can expect intensive support and qualified feedback from one of our mentors during your induction.
• Training: A comprehensive training program within our Global Client Delivery Academy and a variety of other training options in our comprehensive learning portal.
• Work-life balance: Working time account, flexible working hours and hybrid working.
• Further development: Excellent growth and career opportunities at local & international level.
• Togetherness: Working together in a dynamic, global environment characterized by team spirit and an appreciative atmosphere.
• A high degree of responsibility with the market leader in the industry with one of the largest product portfolios.
• Flat hierarchies, an open corporate culture and a very pleasant working atmosphere.
• Modern office in a central location with state-of-the-art infrastructure.

Our commitment to Diversity, Equity, and Inclusion: At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.