At a Glance
- Tasks: Lead a team to deliver insights and analysis in the FMCG industry.
- Company: NIQ is a global leader in consumer intelligence, providing deep insights into buying behaviour.
- Benefits: Enjoy flexible working, volunteer time off, and access to LinkedIn Learning.
- Other info: Hybrid work model with 1-2 days in the Oxford office.
- Why this job: Join a dynamic team, drive innovation, and make a real impact on client relationships.
- Qualifications: Strong analytical skills, coaching experience, and knowledge of the FMCG sector required.
The predicted salary is between 30000 - 42000 £ per year.
The Customer Success Insight Manager is responsible for delivering insight across the breadth of NIQ data sets to provide our customers with the Full View.
You will make a difference by leading insight across a team of 13 Junior and Senior Analystsand 15 clients to deliver impactful actionable insights. You will personally lead the majority of the analyst team in Health and Beauty with a focus on ensuring high quality insight delivery, driving adoption of our key onsite and ai goals and continually evolving insight ways of working best practice. All so NielsenIQ can deliver maximum value to our clients.
Salary: 45500 GBP to 76950 gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equityconsiderations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
Responsibilities
Team leadership and development: Inspire, lead and develop team to deliver fantastic customer service, elevate insights and drive innovative approaches to customer briefs to challenge customers' thinking and deliver actionable insight.
Escalation point for clients for any insight based concerns or issues.
Stakeholder management and relationship building: Working with NIQ stakeholders, plan and execute an engagement plan to build strong relationships with senior customer stakeholders.
Project management: Oversee projects from conception to delivery, ensuring timelines and objectives are met. Manage project resources effectively, ensuring the team is adequately staffed and equipped to meet project demands. Forward plan team resourcing in conjunction with the Customer Success HBPC Business Unit Director
Cross-functional collaboration: Develop strong internal relationships, manage internal stakeholders and projects to ensure the customers' requirements are translated into delivering the very best NielsenIQ can offer.
Revenue opportunity generation:You will identify opportunities for additional NIQ products and services to meet customers' needs.
Qualifications and Skills
4+ years' experience within Insight/Analytics function delivering insight to business issues that tell a story that drives action.
2 years' experience in team management
Strong written and verbal communication skills with experience presenting to senior audiences.
Expert in leading and collaborating on insight projects using multiple datasets including EPOS and Consumer panel.
Evidence of creating positive customer/internal relationships in complex situations.
Experience in change management and strong knowledge of FMCG industry, retail and consumer trends.
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-delivering the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Insights Manager in Oxford employer: NIELSENIQ
NielsenIQ in Oxford is an exceptional employer, offering a dynamic work culture that prioritises flexibility and professional growth. As a Junior Insight Analyst, you'll have the unique opportunity to collaborate with industry giants like P&G and Coca-Cola, while receiving comprehensive training to enhance your analytical skills and client engagement. With a strong focus on data-driven decision making, NielsenIQ fosters an environment where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Insights Manager in Oxford
✨Tip Number 1
Familiarise yourself with NielsenIQ's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of NielsenIQ, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing projects. Highlight specific examples where you've successfully driven insights and improved processes, as this aligns closely with the responsibilities of the Insights Manager role.
✨Tip Number 4
Stay updated on trends within the FMCG industry. Being knowledgeable about current market dynamics will allow you to engage in meaningful conversations during interviews and showcase your analytical skills.
We think you need these skills to ace Insights Manager in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in team leadership, analytical skills, and the FMCG industry. Use specific examples that demonstrate your ability to deliver insights and manage projects effectively.
Craft a Compelling Cover Letter:In your cover letter, express your passion for insights and data analysis. Mention how your previous experiences align with the responsibilities of the Insights Manager role, particularly in coaching teams and developing client relationships.
Showcase Your Analytical Skills:Provide concrete examples of how you've used data to generate insights in past roles. Highlight any experience with large datasets and how your insights led to actionable recommendations for clients.
Prepare for Potential Questions:Anticipate questions related to team management, client engagement, and project oversight. Be ready to discuss your approach to problem-solving and how you foster a collaborative environment within your team.
How to prepare for a job interview at NIELSENIQ
✨Showcase Your Analytical Skills
As an Insights Manager, you'll need to demonstrate your ability to analyse large datasets. Prepare examples of how you've identified trends and consumer behaviours in the past, and be ready to discuss the actionable insights you derived from them.
✨Emphasise Team Leadership Experience
Highlight your coaching and managerial experience. Be prepared to share specific instances where you've inspired a team or developed talent, as this role involves leading a team of analysts.
✨Understand the FMCG Landscape
Familiarise yourself with the FMCG industry, especially if you have agency or client-side experience. Being able to discuss current trends and challenges in the sector will show your commercial savviness and relevance to the role.
✨Prepare for Client Engagement Scenarios
Since client engagement is key, think about how you've previously collaborated with clients to understand their needs. Prepare to discuss how you would translate client business issues into analytical briefs, showcasing your communication skills.
