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For Companies At a Glance
- Tasks: Lead a team to deliver insights and analysis in the FMCG industry.
- Company: NIQ is a global leader in consumer intelligence, providing deep insights into buying behaviour.
- Benefits: Enjoy flexible working, volunteer time off, and access to LinkedIn Learning.
- Why this job: Join a dynamic team, drive innovation, and make a real impact on client relationships.
- Qualifications: Strong analytical skills, coaching experience, and knowledge of the FMCG sector required.
- Other info: Hybrid work model with 1-2 days in the Oxford office.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Customer Success team – Oxford office – hybrid (typically 1-2 days p/w in office)
About This Role
The Insights Team Manager’steam provides detailed analysis, insight and client service across both Consumer Panel and Electronic Point of Sale (EPOS / RMS) data within the FMCG industry.
You will make a difference by leading a team of 5 – 7 Junior and Senior Analysts deliver impactful actionable insights, take the lead on strategic briefs and develop strong senior relationships with our clients so NielsenIQ can bring maximum value to the client partnership.
Responsibilities
- Team leadership: Inspire and lead team to deliver fantastic customer service. Coach, develop and inspire team to elevate insights and drive innovative approaches to client briefs.
- Talent Development: Focus on creating a talent pipeline, supporting your teams’ development, aspirations and careers at NIQ. Use the annual Engage survey as a measure to develop your team’s growth and your leadership. Support new starters in the team via the dedicated onboarding program.
- Performance Management: Set performance metrics for team members and conduct regular evaluations to assess progress and areas for improvement based on business objectives including insight feedback from clients.
- Resource Allocation: Manage project resources effectively, ensuring the team is adequately staffed and equipped to meet project demands. Forward plan on team resourcing in conjunction with the Business Unit Director
- Insight Generation: Deliver Strategic analysis to senior stakeholders by analysing large datasets to identify trends and consumer behaviours. Develop actionable insights and strategic recommendations based on data findings. Develop Thought Leadership strategy and projects for your team in partnership with other NIQ Stakeholders.
- Project Management: Oversee projects from conception to delivery, ensuring timelines and objectives are met.
- Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in insight generation and Customer Service. Share learnings with other NIQ stakeholders.
- Client Engagement: Collaborate with clients to understand their needs and identify key client business issues. Support team translate them into analytical briefs. Attend Account reviews as required and be an escalation point for any Insight/Customer Service concerns raised by clients and work with other NIQ stakeholders to resolve.
- Stakeholder Management: Develop strong relationships with senior client stakeholders-both virtually and in person- and ensuring their needs are met.
- Cross-Functional Collaboration: Develop strong internal relationships, manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NielsenIQ can offer.
- Best practice sharing: Help everyone to win- proactively share and exchange best practice and industry knowledge across NIQ internal teams to upskill team members.
Qualifications
- Analytical skills and Insight generation
- Coaching or managerial experience – evidence of delivering through others
- Strong knowledge of FMCG industry either agency or client-side
- High level of commercial savviness
- Extensive knowledge of NielsenIQ products and services or equivalent
- Strong verbal and written communication, interpersonal and presentation skills
- A positive and creative approach to problem solving
- Proactive, ‘Can-do’ attitude
- Oversee project management of multiple insight deliverables, client and team needs
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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Insights Manager employer: NIELSENIQ
Contact Detail:
NIELSENIQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Manager
✨Tip Number 1
Familiarise yourself with NielsenIQ's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of NielsenIQ, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing projects. Highlight specific examples where you've successfully driven insights and improved processes, as this aligns closely with the responsibilities of the Insights Manager role.
✨Tip Number 4
Stay updated on trends within the FMCG industry. Being knowledgeable about current market dynamics will allow you to engage in meaningful conversations during interviews and showcase your analytical skills.
We think you need these skills to ace Insights Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, analytical skills, and the FMCG industry. Use specific examples that demonstrate your ability to deliver insights and manage projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for insights and data analysis. Mention how your previous experiences align with the responsibilities of the Insights Manager role, particularly in coaching teams and developing client relationships.
Showcase Your Analytical Skills: Provide concrete examples of how you've used data to generate insights in past roles. Highlight any experience with large datasets and how your insights led to actionable recommendations for clients.
Prepare for Potential Questions: Anticipate questions related to team management, client engagement, and project oversight. Be ready to discuss your approach to problem-solving and how you foster a collaborative environment within your team.
How to prepare for a job interview at NIELSENIQ
✨Showcase Your Analytical Skills
As an Insights Manager, you'll need to demonstrate your ability to analyse large datasets. Prepare examples of how you've identified trends and consumer behaviours in the past, and be ready to discuss the actionable insights you derived from them.
✨Emphasise Team Leadership Experience
Highlight your coaching and managerial experience. Be prepared to share specific instances where you've inspired a team or developed talent, as this role involves leading a team of analysts.
✨Understand the FMCG Landscape
Familiarise yourself with the FMCG industry, especially if you have agency or client-side experience. Being able to discuss current trends and challenges in the sector will show your commercial savviness and relevance to the role.
✨Prepare for Client Engagement Scenarios
Since client engagement is key, think about how you've previously collaborated with clients to understand their needs. Prepare to discuss how you would translate client business issues into analytical briefs, showcasing your communication skills.