Global SVP eCommerce Solutions

Location: Remote (UK & US)

This position is eligible for a performance-based bonus.

The responsibilities of the Global SVP eCommerce Solutions include developing the strategic roadmap for the ecommerce portfolio, coordinating expansion strategy, and planning for all client accounts. They will oversee the daily activities of the sales team: building a high performing sales team, meeting with clients, writing sales reports, designing effective sales strategies, and marketing company products and services.

To be successful in this role, you should have excellent leadership skills and the ability to drive company success. Ultimately, a top-notch individual should have an in-depth knowledge of the market and competitive products and have excellent customer service, interpersonal, and communication skills.

The role reports to the Global President of Intelligence Initiatives.

• Own global eCommerce solution penetration and profitable revenue growth in partnership with regional teams.
• Track portfolio profitability and drive EBITDA improvement.
• Develop and manage global and regional sales strategies aligned to the NIQ eCommerce strategy.
• Set, manage, and deliver against quarterly and annual sales targets and budgets.
• Define and execute the global eCommerce go-to-market strategy.
• Partner with product marketing, sales enablement, and regional leaders to create sales plays, campaigns, commercial decks, proposals, rate cards, demo scripts, and objection-handling playbooks.
• Build and maintain buyer personas and a centralized buyer persona database.
• Clearly articulate value propositions aligned to client business challenges and KPIs.
• Lead or support executive-level client and T2T eCommerce discussions.
• Identify whitespace, expansion, and cross-sell opportunities.
• Establish a repeatable process for generating client case studies.
• Act as global SPOC with Product and P&L teams to shape product roadmap and priorities.
• Provide market-backed input based on client feedback, RFPs, competitive analysis, and trends.
• Identify new use cases and vertical growth opportunities.
• Monitor industry trends and competitor activity.
• Define and lead the global partnership and M&A strategy for the eCommerce portfolio.
• Build and manage a pipeline of strategic partners and acquisition opportunities.
• Build, lead, and develop a high-performing global sales organization.
• Recruit, onboard, and coach talent; establish effective training and enablement programs.
• Foster global SME communities to share best practices.
• Coordinate global sales operations with regional teams.
• Provide performance reporting and insights to executive leadership.
• Represent the company at industry events and client advisory boards.
• Capture early market feedback to inform mid- and long-term strategy.

• Bachelor's degree in a business-related field.
• Master's degree in a business-related field may be advantageous.
• Minimum of 10-15 years experience in a sales leadership position.
• Considerable experience working in a selling role within SaaS.
• Experience in digital shelf and eCommerce solutions will be a decisive advantage.
• In-depth knowledge of selling strategies and methods, as well as employee motivation techniques.
• Strong working knowledge of the company's products, competitive products, and the market.
• Excellent leadership, communication, interpersonal, and customer service skills.
• Great strategic planning, organizational, and creative thinking skills.

Salary: 121,300.00 GBP to 254,700.00 GBP gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria. This role might also be eligible for a sales-based incentive or performance-based bonus.

Flexible working environment. Volunteer time off.

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations.

For more information, please visit NIQ’s AI Safety Policies and Guiding Principles.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion: At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.

All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.

We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.