At a Glance
- Tasks: Create a vibrant workspace and manage daily operations for a seamless employee experience.
- Company: Join a diverse team at NIQ, committed to innovation and inclusivity.
- Benefits: Enjoy private medical insurance, flexible work options, and opportunities for learning and development.
- Other info: Embrace a flexible environment and volunteer time off while driving sustainability initiatives.
- Why this job: Make a real impact by enhancing workplace functionality and employee satisfaction.
- Qualifications: Bachelor’s degree and 3+ years in facilities operations with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
This position works closely with the Facilities Manager and Cluster manager, focusing on day-to-day operations to ensure full functionality of the workspace to support the Business. This includes ensuring continuous operations for reception, security, maintenance, mail room and janitorial services, and other services as needed to meet the needs of their customers.
Your Responsibilities
- Create a pleasant work environment for employees
- Develop intra-office communications to share information about the building (i.e., landlord sponsored events, equipment repairs, changes in procedures, etc.)
- Ensure reception, security, mail room, and janitorial services are continuously meeting the needs of associates and guests
- Receive and manage daily requests from associates, engaging landlord maintenance support or other vendors as needed
- Respond to associate requests in a timely and professional manner
- Create and maintain service level agreements (SLA’s) with vendors, audit services on a regular basis to ensure service quality is met
- Drive cost savings initiatives, identify services to adjust or bid
- Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored
- Ensure compliance with local regulations
- Liaise with ESG team, execute against strategy and ensure sustainability related data delivery per country
- Coordinate with Project Manager(s) to execute renovation and relocation plans
- Work closely with Corporate Security to implement safety standards on site
- Collaborate with Global Crisis Response team to work through situations, such as earthquakes, hurricanes, theft, etc.
- Collaborate with FM on site team members
Your Qualification
- Bachelor’s degree or combination of relevant education and experience required
- Minimum 3+ years of progressively responsible experience in facilities operations
- Experience managing on-site vendors and services
- Thorough knowledge of facilities operations procedures and techniques
- Excellent communication skills (written and verbal)
What You Get
- Private Medical Insurance
- Flexible working environment
- Learning & Development
- Great team culture
Additional Information
- Flexible working environment
- Volunteer time off
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.
Facilities Operations Lead | Flexible, Safety & Vendors employer: NIELSENIQ
At NIQ, we pride ourselves on being an exceptional employer, offering a flexible working environment that promotes a healthy work-life balance. Our commitment to employee growth is evident through our robust learning and development programmes, while our inclusive culture fosters collaboration and innovation. With benefits like private medical insurance and volunteer time off, we ensure that our team members feel valued and supported in their roles as they contribute to creating a pleasant workspace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Lead | Flexible, Safety & Vendors
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around sustainability and inclusivity, so you can show how you align with their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and vendors, being able to articulate your thoughts clearly will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Facilities Operations Lead | Flexible, Safety & Vendors
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities operations. We want to see how your skills align with the day-to-day responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t forget to demonstrate your written and verbal skills in your application. Use clear and concise language to convey your points effectively.
Highlight Relevant Experience:Be sure to emphasise any previous experience managing vendors or services. We’re looking for candidates who can show they’ve successfully handled similar responsibilities in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NIELSENIQ
✨Know Your Operations
Familiarise yourself with the day-to-day operations of facilities management. Understand how reception, security, and maintenance work together to create a pleasant work environment. This knowledge will help you demonstrate your readiness to support the business effectively.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with vendors or managed requests from associates in the past. This will show that you can handle intra-office communications smoothly.
✨Vendor Management Insights
Brush up on your experience with managing vendors and service level agreements (SLAs). Be ready to discuss specific instances where you’ve audited services or driven cost-saving initiatives. This will highlight your ability to ensure quality service and compliance with local regulations.
✨Safety First
Understand the importance of safety standards and crisis response strategies. Be prepared to share your experiences related to implementing safety measures or handling emergencies. This will demonstrate your commitment to creating a safe workspace for everyone.
