At a Glance
- Tasks: Lead a team of analysts to deliver impactful insights for a major UK retailer.
- Company: Join NIQ, a leading consumer intelligence company with a focus on innovation.
- Benefits: Enjoy a competitive salary, flexible working, and strong career development opportunities.
- Other info: Collaborative culture with access to industry-leading tools and data.
- Why this job: Shape the future of retail insights while developing your leadership skills.
- Qualifications: Experience in FMCG or retail analytics and a passion for coaching others.
The predicted salary is between 60000 - 75000 £ per year.
As a Team Leader in the Retail Customer Success team, you will be working collaboratively with a large UK grocery retailer. You will lead a team of capable Analysts to deliver high-quality, actionable insights that support both day-to-day decision making and longer-term strategic thinking. This is a highly collaborative, hands-on leadership role. You will work closely with retailer stakeholders and NIQ teams, combining Scanning, Panel and other datasets to ensure insight is consistently clear, relevant, and impactful. You will play a key role in shaping how insight is delivered—coaching your team to translate data into meaningful recommendations, while building strong and trusted relationships with the client.
Key Responsibilities
- Team leadership & Development: Lead, coach, and develop a team of analysts to deliver consistently high-quality insight. Create a strong team culture focused on curiosity, accountability, and continuous improvement. Provide clear direction, support prioritisation, and ensure high standards of output. Actively develop team capability across analysis, storytelling, and client engagement.
- Client Partnership & Ownership: Build and maintain strong relationships with key senior client stakeholders. Act as a trusted partner, ensuring insight is aligned to the client’s priorities and challenges. Oversee delivery of insight, ensuring outputs are clear, relevant, and actionable. Support the team in responding effectively to both planned and ad hoc client needs.
- Insight Quality & Delivery: Ensure a high bar for analytical quality, accuracy, and storytelling across all outputs. Guide the team in translating business questions into structured analytical approaches. Review and shape key deliverables to maximise clarity and commercial impact. Stay close to the work—providing hands-on support on complex or high-priority projects.
- Strategic & Commercial Impact: Build strong understanding of the client’s business, categories, and market dynamics. Identify opportunities to deepen value through insight and analysis. Work closely with Account Director, contributing to account planning and ongoing development of the client partnership.
- Collaboration & Capability Building: Work closely with internal stakeholders to ensure seamless delivery. Share best practice and insight approaches across teams. Contribute to building a high-performing, insight-led culture within the wider organisation.
Experience & Skills
- Proven experience in FMCG, retail, or market research analytics.
- Experience in analysing, interpreting and storytelling with Consumer Panel data.
- Experience leading or coaching others, with a passion for developing talent.
- Strong analytical capability and ability to translate data into actionable insight.
- Demonstrated ability to manage stakeholders and build trusted relationships.
- Strong commercial awareness and understanding of business drivers.
- Confident presenter with strong storytelling skills.
Key Behaviours
- People-Focused Leader: Invests in developing others and building a strong team culture.
- Insight-Led: Passionate about turning data into meaningful, actionable insight.
- Hands-On & Accountable: Takes ownership while staying close to delivery.
- Commercially Minded: Focuses on impact and client outcomes.
- Collaborative Influencer: Builds strong relationships and brings people together.
What we Offer
We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible. Working within our Retail Customer Success team gives you access to a flexible, people-first culture, strong career and leadership development opportunities, the opportunity to lead a team supporting a major UK retailer, exposure to a broad range of categories and market dynamics, and access to industry-leading analytical tools and data.
This is a full-time role based in either London or Oxford offering a hybrid working mode combining working from home and client offices.
Additional Information
- Flexible working environment.
- Volunteer time off.
Analytical Team Leader employer: NIELSENIQ
NielsenIQ in Oxford is an exceptional employer, offering a dynamic work culture that prioritises flexibility and professional growth. As a Junior Insight Analyst, you'll have the unique opportunity to collaborate with industry giants like P&G and Coca-Cola, while receiving comprehensive training to enhance your analytical skills and client engagement. With a strong focus on data-driven decision making, NielsenIQ fosters an environment where your contributions are valued and your career can flourish.
