At a Glance
- Tasks: Support daily operations and provide excellent customer service in a busy office environment.
- Company: Join a dynamic team in Belfast with a focus on personal development.
- Benefits: Competitive salary, generous holiday allowance, and health & wellbeing programmes.
- Other info: Flexible working environment with a supportive culture and social activities.
- Why this job: Kickstart your career with hands-on experience and growth opportunities.
- Qualifications: GCSEs in Maths and English or relevant experience; strong IT skills required.
The predicted salary is between 31500 - 38500 £ per year.
General information
Reference: 000635
Publication end date: 13/09/2026
Contractual hours: 37.00
Location: NORTHERN IRELAND, Belfast, Danesfort
Candidate criteria
- Minimum Level of Education Required: GCSE (or equivalent)
Shortlisting Criteria
- Essential Criteria:
- Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role.
- Developed IT Skills (including MS Office, in particular Microsoft Excel) with strong numerical skills.
- Driving licence and access to a car or ability to meet the travel requirements of the role.
- Desirable Criteria:
- Minimum of five year's experience working in a busy office environment.
- Previous experience of interacting and communicating directly with customers.
- Working knowledge of Live Q and SAP ISU.
- Knowledge of the NI Retail Electricity Market arrangements.
Personal Competencies
- Customer centric
- Flexibility & adaptability
- Interpersonal skills
Specific Expertise
Customer Service
Employment Details
- Contract Hours: 37.00
- Salary: ASBP
Benefits
We offer a competitive and attractive reward package which is regularly reviewed. It includes (but not limited to):
- EXCELLENT REWARDS
- Competitive market rate salary
- Company pension scheme matched up to 8% (plus SMART pension where employees benefit from lower national insurance contributions)
- Minimum of 23 days holidays plus 11 statutory days
- Opportunity to Buy & Sell Annual leave
- Professional accreditation
- Educational & Training opportunities
- PERSONAL WELLBEING
- Health and Wellbeing Programmes
- Annual Flu vaccination program
- Occupational health & welfare counselling support
- Health care schemes – BHSF
- Enhanced maternity/paternity provisions & childcare schemes
- Family friendly policies
- Eye Test vouchers
- Access to discounts / Perks card
- Salary sacrifice schemes such as the Cycle to Work scheme
- Long Service & Full attendance Awards
- Social Club
Administration Assistant in Belfast employer: NIE Networks
NIE Networks is an exceptional employer, offering a supportive work culture that prioritises transparency and collaboration. With a strong focus on employee growth, we provide comprehensive benefits including a pension fund, medical aid, and opportunities for professional development, all within the vibrant community of Northern Ireland. Join us to make a meaningful impact while enjoying a healthy work-life balance in a dynamic environment.
