At a Glance
- Tasks: Manage product flow and support repairs in a dynamic service centre environment.
- Company: Join Nidec Drives, a company that values ambition and diversity.
- Benefits: Enjoy 25 days annual leave, remote work options, and a great benefits package.
- Other info: Opportunities for progression, community support, and a vibrant workplace culture.
- Why this job: Be part of a team that turns ambitions into actions and supports your growth.
- Qualifications: Experience in warehousing and proficiency in Microsoft packages required.
The predicted salary is between 25000 - 30000 € per year.
At Nidec Drives, our values and behaviours are the foundation for creating a great culture to support business success. We are looking for exceptional people who turn ambitions into actions, and we believe everyone has the potential to succeed. Achieve your dreams with Nidec Drives – apply today!
Nidec will offer a host of opportunities for growth, varied career paths, exciting challenges, and a culture of inclusion that celebrates diversity. In addition, we will offer you a benefits package that aims to meet your individual needs. Here’s some of what we offer:
- 25 days Annual Leave, increasing with service (Plus Public Holidays)
- Progression & Development opportunities
- The opportunity to work from home one day per week
- Holiday sell back program
- Pension Scheme, 5% matched
- Additional day off for your birthday, once you have been with us for 1 year
- EV and cycle-to-work schemes
- Voucher programs, with a wide offer of discounts on everything from cinema and theatre tickets to goods and services
- Life Insurance
- A funded volunteer day per year, encouraging you to support the communities and charities that matter to you
- Employee assistance program
Role Summary: The Service Repair Support function within the repair Centre is a pivotal role within the business and concentrates on the Receipt, Loading and allocation of products through the work areas in a controlled manner. Managing the materials required to be repaired is also a major function of the role and the controller has a responsibility to manage the storage locations to ensure all required parts are available on request.
Key Job Responsibilities:
- Responding to queries for GRN creation and tracking through repair process
- Responsible for communicating with Technical Supervisor to manage customer requests for reworks and conversions
- Receipting in product as it arrives, Allocation of work to the technicians and placing in the repair FIFO lanes for collection and repair
- Maintaining the PCBa Kanban’s and communicating with the U79 manufacturing planning team to ensure replenishment in a timely manner
- Communicating with the materials team on shortages and expected delivery dates
- Reporting via the daily scrum meeting any issues relating to parts or shipments
- Owning the goods in area of the Service Centre, creating and maintaining a well-organized work area to enhance the flow of products through a controlled process
- Responsible for cycle counts and stock take completion
- Providing cover for the Support operator when required
- Responsible for effectively communicating with the Customer base when issues arise
- Working with Dispatch Teams on shipping requirements and any shipping challenges
- Direct support worker with daily tasks and report any issues to Supervision and Management
- Develop support workers Oracle skills in line with changes to process and procedures
- Responsible for the upkeep of Process instructions relating to Oracle programs
- Any other additional duties that are required within the U79 operating unit
Qualifications & Experience Requirements:
- Warehousing experience
- Good level of experience in Microsoft packages
- Good basic education
Employees must be able to:
- Understand emergency instruction
- Read safety signage and hazard warnings
- Communicate effectively in specific situations (e.g. fire evacuation)
Service Centre Administrator in Newtown employer: Nidec Drives
At Nidec Drives, we pride ourselves on fostering a vibrant work culture that champions diversity and inclusion, making it an exceptional place for Service Centre Administrators to thrive. With a comprehensive benefits package, including generous annual leave, flexible working options, and ample opportunities for professional development, we empower our employees to achieve their career aspirations while contributing meaningfully to our community. Join us in a role that not only supports your growth but also plays a crucial part in our operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Administrator in Newtown
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nidec Drives' values and behaviours. This will help you align your answers with what they’re looking for and show that you’re a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across during the real deal.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. It shows you’re genuinely interested and engaged.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through StudySmarter. It’s the best way to ensure we get your details right and can consider you for the role.
We think you need these skills to ace Service Centre Administrator in Newtown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Centre Administrator role. Highlight relevant experience, especially in warehousing and Microsoft packages, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with our values at Nidec Drives. We love seeing genuine passion!
Showcase Your Communication Skills:Since effective communication is key in this role, make sure to demonstrate your ability to communicate clearly in your application. Whether it's through examples or your writing style, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nidec Drives
✨Know the Company Culture
Before your interview, take some time to research Nidec Drives and their values. Understanding their culture of inclusion and commitment to growth will help you align your answers with what they’re looking for. Show them that you’re not just a fit for the role, but also for their team.
✨Demonstrate Your Organisational Skills
As a Service Centre Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed materials or streamlined processes. Be ready to discuss how you can maintain a well-organised work area and enhance product flow.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, especially when discussing how you would handle customer queries or communicate with teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing stock shortages or dealing with shipping issues, and prepare your strategies for addressing these situations.
