At a Glance
- Tasks: Lead operations to create unforgettable guest experiences across various hotel functions.
- Company: Join the historic Nidd Hall, part of the Warner Hotels Group.
- Benefits: Competitive salary, career growth, and a beautiful working environment.
- Other info: Work in a vibrant team with opportunities for strategic impact.
- Why this job: Be the magic behind exceptional service in a stunning Yorkshire setting.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 32450 £ per year.
Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views. Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall.
The Head of Operations is responsible for leading teams to deliver seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams. Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth. As Head of Operations, you'll play a crucial role in bringing that magic to life.
What will I be doing as Head of Operations?
- Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.
- Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.
- Entertainment and leisure leadership: Provide oversight of entertainment...
Head of Operations employer: Nidd Hall
At Warner Hotels, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As the Head of Operations at Nidd Hall, you'll benefit from a supportive environment that prioritises professional growth and development, alongside competitive benefits and the unique charm of working in a historic hotel set amidst the breathtaking Yorkshire countryside. Join us to lead a dedicated team in delivering exceptional guest experiences while enjoying the perks of a rewarding career in hospitality.
