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- Tasks: Provide first-line IT support and manage user accounts while working on exciting IT projects.
- Company: Join a fast-growing print and decoration business with advanced production facilities in Hinckley.
- Benefits: Enjoy a competitive salary of £30K and opportunities for rapid career growth.
- Why this job: Get hands-on experience in a dynamic environment and learn from skilled professionals.
- Qualifications: Some experience with Windows 10/11, Active Directory, and basic networking is required.
- Other info: Ideal for those seeking their second or third professional role with a long-term vision.
The predicted salary is between 24000 - 42000 £ per year.
IT Support Analyst – Entry-Level | £30K | On-Site (Hinckley, Midlands) | Permanent Looking to take the next step in your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music. This is a junior-level role , ideal for someone for whom this would be their second or third professional experience, someone eager to grow quickly and gain broad exposure across both support and project-based work. The team is looking for someone who’s interested in a long-term opportunity, and candidates who are available to start soon may be given priority. About You You’re tech-savvy, curious, and a natural problem solver. You’ve got some hands-on experience with Windows 10/11, Active Directory, and basic networking. You’re comfortable being the first point of contact, communicating clearly and confidently. You want more than a service desk job – you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives – not just tickets Liaise with third-party vendors and support teams Support new joiners with IT inductions Learn from a talented IT Infrastructure Engineer and develop quickly If you’re interested, please get in touch to find out more or apply with your CV.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Information Technology Support Analyst employer: Nicoll Curtin
Contact Detail:
Nicoll Curtin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and Active Directory. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved IT issues. This could be from previous jobs, internships, or even personal projects, and will highlight your ability to think on your feet.
✨Tip Number 3
Research the company and its operations in the print and decoration industry. Understanding their business model and the types of projects they handle will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 4
Network with current or former employees of the company through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Information Technology Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any hands-on work with Windows 10/11, Active Directory, and basic networking. Emphasise your problem-solving skills and eagerness to learn.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in IT support and how you can contribute to their projects and initiatives.
Highlight Soft Skills: Since communication is key for this role, ensure you mention your ability to communicate clearly and confidently. Provide examples of how you've successfully interacted with users or team members in previous roles.
Show Your Interest in Growth: Express your desire for long-term growth within the company. Mention any specific areas of IT you are keen to explore further, such as project-based work or liaising with vendors, to demonstrate your commitment to developing your career.
How to prepare for a job interview at Nicoll Curtin
✨Show Your Enthusiasm for IT
Make sure to express your passion for technology and eagerness to learn. This role is perfect for someone looking to grow, so highlight your curiosity and willingness to take on new challenges.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Whether it's troubleshooting a PC or resolving a network problem, showcasing your problem-solving abilities will impress the interviewers.
✨Familiarise Yourself with Key Technologies
Brush up on your knowledge of Windows 10/11, Active Directory, and basic networking concepts. Being able to discuss these topics confidently will show that you're ready for the responsibilities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, projects, and company culture. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
