At a Glance
- Tasks: Support the rollout of a new Salesforce CRM platform and enhance customer engagement.
- Company: Join a mission-driven organisation focused on digital transformation.
- Benefits: £34K salary, mostly remote work, and a dynamic team environment.
- Other info: Opportunity for growth in a fast-paced, agile setting.
- Why this job: Make a real impact in customer engagement through innovative technology.
- Qualifications: Experience with Salesforce or similar CRM platforms; motivation and transferable skills valued.
The predicted salary is between 28000 - 40000 £ per year.
Overview
- Leicester (Mostly remote - approx. 1 day/week in the office)
- 12-month fixed-term
- £34,000 per annum
Are you passionate about digital transformation and CRM systems? We\'re looking for a CRM Implementation Specialist to support the rollout of a new Salesforce CRM platform as part of a wider business change programme.
This is a fantastic opportunity to join a mission-driven organisation and play a key role in enabling smarter, more connected customer engagement through technology.
What You\'ll Be Doing
- Represent the Business Development team within the CRM Product Delivery Team
- Collaborate with Product Owners, Scrum Masters, and third-party suppliers
- Define and review CRM requirements to ensure alignment with business needs
- Support testing (UAT), training, and documentation for end users
- Use tools like Jira to manage tasks and track progress
- Participate in agile ceremonies and contribute to continuous improvement
- Ensure the customer perspective is well represented throughout the implementation
What We\'re Looking For
- Experience working with Salesforce or similar CRM platforms
- Strong communication and relationship-building skills
- Comfortable working in cross-functional teams and agile environments
- Detail-oriented, analytical, and proactive mindset
- Ability to manage workload and adapt in a fast-paced setting
- No formal qualifications required - transferable skills and motivation matter most
CRM Implementation Specialist - Mostly Remote | 12-Month Fixed-Term | £34K employer: Nicoll Curtin Technology
Join a mission-driven organisation that values innovation and collaboration, offering a supportive work culture where your contributions directly impact customer engagement. With mostly remote work flexibility and a focus on employee growth through training and development opportunities, this role as a CRM Implementation Specialist in Leicester provides a unique chance to be part of a transformative journey while enjoying a competitive salary and a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Implementation Specialist - Mostly Remote | 12-Month Fixed-Term | £34K
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to CRM systems. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you've worked on CRM implementations before, highlight those experiences to demonstrate your expertise and how you can add value.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our mission-driven team.
We think you need these skills to ace CRM Implementation Specialist - Mostly Remote | 12-Month Fixed-Term | £34K
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for digital transformation and CRM systems right from the start. Mention any relevant experiences or projects that highlight your passion and how they align with our mission.
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience with Salesforce or similar CRM platforms, and don’t forget to showcase your strong communication and relationship-building skills.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate a well-structured application that makes it easy for us to see how you fit into the role and our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Nicoll Curtin Technology
✨Know Your CRM Stuff
Make sure you brush up on your knowledge of Salesforce and similar CRM platforms. Be ready to discuss your experience with these systems, as well as any specific projects you've worked on. This will show that you're not just familiar with the tools, but that you can effectively use them in a real-world setting.
✨Show Off Your Communication Skills
Since this role involves collaboration with various teams, it's crucial to demonstrate your strong communication and relationship-building skills. Prepare examples of how you've successfully worked in cross-functional teams or resolved conflicts in the past. This will highlight your ability to thrive in an agile environment.
✨Be Detail-Oriented
As a CRM Implementation Specialist, attention to detail is key. During the interview, share instances where your analytical mindset helped you catch issues before they became problems. This will reassure them that you can manage the workload and adapt quickly in a fast-paced setting.
✨Ask Smart Questions
Prepare thoughtful questions about the company's CRM rollout and how they envision the role contributing to their business change programme. This shows your genuine interest in the position and helps you understand if the company culture aligns with your values.
