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- Tasks: Manage daily warehouse operations, ensuring smooth stock flow and excellent customer service.
- Company: Join a dynamic team focused on efficiency and growth in a fast-paced environment.
- Benefits: Enjoy employee discounts, free parking, and a supportive workplace culture.
- Why this job: Be at the heart of operations, making a real impact on sales and customer satisfaction.
- Qualifications: Experience in warehouse management and strong stock control skills are essential.
- Other info: Work Monday to Friday with potential for Saturday shifts; great career development opportunities await!
The predicted salary is between 25000 - 33333 £ per year.
Job Type: Full-time
Salary: 30K-40K (depending on experience)
Job Summary: To run the day-to-day warehouse operation end-to-end: goods in, stock accuracy, picking/packing, dispatch, replenishment for reps and stores, website stock availability, and customer service support, while maintaining strong controls in Sage and ensuring a smooth flow of stock across the business. This role is central to keeping sales flowing across:
- Websites (D2C)
- Sales reps (route trade)
- Company-owned retail
- Wholesale / convenience store orders
Key responsibilities:
- Warehouse operations and dispatch: Plan and lead daily workflow: picking, packing, labelling, dispatch, and courier handover. Ensure service levels for web orders (same day/next day targets where applicable). Maintain a clean, safe, organised warehouse (layout, racking, quarantine areas, returns area). Manage consumables (labels, packaging, stamps, tape, etc.) and prevent downtime.
- Stock control and stock accuracy: Own stock integrity across warehouse, reps, stores, and website stock feeds. Run cycle counts and variance investigations; implement corrective actions. Maintain and improve core stock. Prevent oversupply in stores: monitor holdings and recommend/execute optimum adjustments. Manage short-dated/slow-moving stock: rotation, markdown plans, and targeted allocation.
- Multi-channel replenishment: Produce weekly store and rep stock sheets/orders; coordinate picking and despatch. Liaise with store managers and reps to resolve variances, shortages, and urgent needs. Track store deliveries vs received; reconcile differences promptly.
- Purchasing support and supplier coordination (as delegated): Prepare draft purchase orders based on minimums/optimums, sales velocity, and lead times. Coordinate with freight/couriers (WTC/DPD/Royal Mail etc.) for collections and deliveries. Maintain supplier lead time tracker and chase ETAs to avoid out-of-stocks.
- Systems & admin (Sage and records): Complete required Sage tasks accurately and on time (buying/selling, internal transfers, sales orders, PO matching where required). Keep documentation clean: delivery notes, credits, returns, discrepancy logs. Support finance/ops with stock-related reporting and queries (without owning full finance tasks).
- Customer service & issue resolution: Respond to customer service emails/calls related to: deliveries, missing items, wrong items, order queries, returns. Support trade customers (store owners/staff) with order and delivery queries. Escalate sensitive issues (complaints, chargebacks, major errors) appropriately.
- Team supervision (where applicable): Supervise warehouse staff (daily task allocation, standards, productivity, training). Create/maintain SOPs for: picking, packing, goods-in, stock counts, returns, and courier processes. Maintain performance standards and promote right first time culture.
Success measures (KPIs):
- Pick/pack accuracy (errors per 1,000 orders)
- On-time dispatch rate (web + trade)
- Stock accuracy / variance levels (cycle counts and full counts)
- Out-of-stock rate on key lines (web + stores + reps)
- Speed of variance resolution (time to close discrepancies)
- Returns and complaint rate attributable to warehouse process
- Store/reps service level (orders fulfilled in full/on time)
Skills & experience:
- Essential proven warehouse supervision/management experience (fast-moving, multi-SKU environment).
- Experience in procurement.
- Strong stock control skills: counts, variance investigation, disciplined processes.
- Confident using systems/spreadsheets; comfort with stock sheets and structured tracking.
- Proficient in Excel & Google sheets.
- Able to run a warehouse day independently: priorities, pressure, accuracy.
- Ability to carry out regular manual handling of items up to (25) kg safely.
- Ability to work with speed and accuracy.
- Good physical stamina and ability to work on your feet for extended periods.
- Strong advantage: Experience supporting e-commerce fulfilment (labels, couriers, returns).
- Experience with Sage (or similar ERP/accounting stock module).
- Experience supporting purchasing/replenishment decisions.
- Understanding of retail/store replenishment and route trade (sales reps).
Personal qualities:
- Calm, reliable, and consistent, doesn’t let standards slip when busy.
- Owner mindset with stock accuracy and cost control.
- Great communicator.
- Practical problem-solver: fixes root causes, not just symptoms.
Working hours: 40 hrs per week Monday-Friday 8pm-4:30pm (Saturday if required, with x1 day off during the week)
Join us in creating an efficient warehouse environment where your contributions will be valued!
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
Warehouse Manager in Belfast employer: Nicofresh
Contact Detail:
Nicofresh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the warehousing and logistics industry. You never know who might have a lead on a Warehouse Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your stock control skills and warehouse management experience. Be ready to share specific examples of how you've improved efficiency or solved problems in past roles.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and work style. Check out our website for openings that suit your skills and experience, and apply directly for the best chance!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you're the perfect fit for their Warehouse Manager role.
We think you need these skills to ace Warehouse Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in warehouse management and stock control. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed warehouse operations or improved stock accuracy. Let us see your personality!
Show Off Your Skills: Don’t forget to mention your proficiency with systems like Sage and your Excel skills. We want to know how you can hit the ground running in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Nicofresh
✨Know Your Warehouse Operations
Familiarise yourself with the day-to-day operations of a warehouse. Be ready to discuss your experience in managing picking, packing, and dispatch processes. Highlight any specific systems you've used, like Sage, and how you ensured smooth operations.
✨Demonstrate Stock Control Expertise
Prepare to talk about your stock control skills. Share examples of how you've maintained stock accuracy, conducted cycle counts, and resolved discrepancies. This will show that you understand the importance of stock integrity in a fast-paced environment.
✨Showcase Your Problem-Solving Skills
Think of instances where you've tackled challenges in a warehouse setting. Whether it was dealing with short-dated stock or resolving customer service issues, be ready to explain your approach and the outcomes. This will demonstrate your practical problem-solving abilities.
✨Communicate Effectively
As a Warehouse Manager, communication is key. Prepare to discuss how you've supervised teams, allocated tasks, and maintained performance standards. Emphasise your ability to liaise with store managers and reps to ensure everyone is on the same page.
