At a Glance
- Tasks: Supervise the spa in the evenings, ensuring a seamless guest experience.
- Company: Join THE NICI Collection, a luxury hotel group with a passion for hospitality.
- Benefits: Competitive salary, staff discounts, training, and career progression opportunities.
- Other info: Flexible hours with meals on duty and a dynamic work environment.
- Why this job: Be part of an exciting growth story in luxury hospitality and create memorable experiences.
- Qualifications: Previous supervisory experience in spa or hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About THE NICI Collection
THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.
What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties.
In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.
This marks an exciting new chapter for THE NICI Collection — and it's only the beginning.
As we continue to grow, we are looking for passionate hospitality professionals to join our team and help create memorable experiences for our guests.
The Role
We are looking for an enthusiastic and guest-focused Spa Evening Supervisor to oversee the smooth running of our spa during the evening.
You will be responsible for ensuring our spa facilities are presented to the highest standards, supporting the spa team, and delivering an exceptional guest experience throughout the evening.
This is a hands‑on role that requires strong leadership, attention to detail, and a passion for luxury hospitality.
Key Responsibilities
- Oversee the evening operation of the spa, ensuring a seamless guest experience.
- Lead and support the spa team throughout the evening shift.
- Welcome guests and respond to any requests or concerns in a professional and friendly manner.
- Ensure all spa facilities, including relaxation areas, changing rooms, and treatment spaces, are clean, well presented, and fully stocked.
- Carry out regular checks of the spa and report any maintenance or health and safety concerns.
- Support with the closing procedures, ensuring the spa is ready for the following day.
- Work closely with the Spa Manager and wider hotel teams to maintain exceptional service standards.
- Ensure all health, safety, and hygiene procedures are followed at all times.
About You
- Previous supervisory experience within a spa, leisure, or hospitality environment.
- Passionate about delivering outstanding guest service.
- Strong leadership and communication skills.
- Calm, organised, and able to work effectively in a busy environment.
- Excellent attention to detail and a proactive approach.
- Flexible to work evenings, weekends, and bank holidays.
What We Offer
- Competitive salary plus service charge.
- Staff discounts across THE NICI Collection.
- Training and development opportunities.
- Career progression within a growing luxury hotel group.
- Meals on duty.
Compensation: To be discussed
Join Us
Join THE NICI Collection and be part of an exciting growth story where exceptional hospitality, luxury experiences, and memorable moments are at the heart of everything we do.
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Spa Evening Supervisor in Pennington employer: Nici Hotels Limited
THE NICI Bournemouth is an exceptional employer, offering a vibrant work culture that prioritises employee development and progression within the luxury hospitality sector. With comprehensive training opportunities and a supportive team environment, you will thrive in a role that not only values your contributions but also encourages personal growth while working in a stunning coastal location.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Evening Supervisor in Pennington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nici Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nici Hotels Limited
Don't be shy about reaching out to Nici Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Evening Supervisor in Pennington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nici Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nici Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
