At a Glance
- Tasks: Be the friendly face for guests at night, ensuring safety and cleanliness.
- Company: Join THE NICI, a vibrant luxury hospitality brand in the New Forest.
- Benefits: Enjoy competitive pay, training, discounts, and a stylish uniform.
- Other info: Great career progression opportunities and meals included while on duty.
- Why this job: Make a real impact on guest experiences in a supportive environment.
- Qualifications: Friendly attitude, strong communication skills, and a commitment to service.
The predicted salary is between 22000 - 26000 € per year.
Who We Are… THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid-back glamour and award-winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service. We are now looking for a reliable, confident and guest-focused Night Porter to join our Lymington crew.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest-ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities:
- Provide a warm, professional welcome to late-arriving guests.
- Support check-ins, check-outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest-ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You:
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest‑first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night‑shift experience is beneficial but not essential — full training is provided.
What’s In It For You…
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food & beverage discounts.
- Access to an exciting benefits and discount platform.
- Stylish boutique uniform.
- Meals included while on duty.
- A supportive, welcoming and inclusive working environment.
If you feel you have the skills and ambition to join THE NICI, please apply with a full and up-to-date CV below. Please note: only those eligible to work in the UK or those who hold a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Porter in Pennington employer: Nici Hotels Limited
At THE NICI, we pride ourselves on being a leading luxury hospitality brand that offers not only a vibrant and stylish work environment but also exceptional career growth opportunities. As a Night Porter in our Lymington property, you will be part of a supportive team that values your contributions, provides tailored training, and ensures a welcoming atmosphere for both guests and staff. Enjoy competitive salaries, discounts on hotel stays and dining, and a culture that celebrates inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Pennington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like THE NICI or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings. Visit hotels in person, introduce yourself, and ask if they’re hiring. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. For a role like Night Porter, show that you understand the importance of guest experience and safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the NICI team.
We think you need these skills to ace Night Porter in Pennington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Porter role and how you connect with our vibrant hospitality vibe.
Tailor Your CV:Make sure your CV is tailored specifically for this position. Highlight any relevant experience, especially in hospitality or night shifts, and showcase your skills that align with our guest-focused approach at THE NICI.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key experiences and skills without unnecessary fluff. We’re looking for clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at THE NICI!
How to prepare for a job interview at Nici Hotels Limited
✨Know the Brand
Before your interview, take some time to research THE NICI and its unique style. Understand their values, what makes them stand out in the luxury hospitality market, and how they create memorable guest experiences. This will help you align your answers with their brand ethos.
✨Showcase Your Guest-Focused Attitude
As a Night Porter, being friendly and approachable is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle enquiries and resolve issues calmly, as this will demonstrate your commitment to excellent service.
✨Emphasise Reliability and Independence
Since the role involves working independently during night shifts, be ready to discuss your reliability and how you manage tasks without direct supervision. Share any previous experiences that showcase your responsibility and ability to maintain safety and security.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Night Porter, such as handling emergencies or managing late check-ins. Practising your responses to these situations can help you feel more confident during the interview and show that you're ready for the challenges of the role.
