Guest Services Host – Seaside Luxury Hotel in Newquay

Guest Services Host – Seaside Luxury Hotel in Newquay

Newquay Full-Time 22000 - 28000 £ / year (est.) No working from home possible
Nici Hotels Limited

At a Glance

  • Tasks: Be the friendly face of our luxury hotel, managing guest check-ins and providing top-notch service.
  • Company: Join Nici Hotels Limited, a new luxury hotel on the stunning Cornish coast.
  • Benefits: Enjoy hotel discounts, meals on duty, and great career progression opportunities.
  • Why this job: Make guests feel special while working in a vibrant and luxurious environment.
  • Qualifications: Excellent communication skills and a passion for customer service.

The predicted salary is between 22000 - 28000 £ per year.

Nici Hotels Limited is seeking a Receptionist for The NICI Newquay, a new luxury hotel opening on the Cornish coast. You will be the first point of contact for guests, providing a professional and welcoming service that embodies our luxury ethos.

Responsibilities include:

  • Managing guest check-ins and check-outs
  • Providing information about hotel facilities
  • Handling guest queries

Join a vibrant team with excellent progression opportunities and enjoy benefits like hotel discounts and meals on duty.

Guest Services Host – Seaside Luxury Hotel in Newquay employer: Nici Hotels Limited

Nici Hotels Limited is an exceptional employer, offering a vibrant work culture at The NICI Newquay, where you can thrive in a luxury environment on the stunning Cornish coast. With excellent progression opportunities, generous hotel discounts, and meals on duty, we prioritise employee growth and well-being, making it a rewarding place to build your career in hospitality.

Nici Hotels Limited

Contact Details:

Nici Hotels Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Services Host – Seaside Luxury Hotel in Newquay

Tip Number 1

Make sure you research Nici Hotels Limited and The NICI Newquay before your interview. Knowing the ins and outs of the hotel and its luxury ethos will help you stand out as a candidate who truly cares about the role.

Tip Number 2

Practice your customer service skills! As a Guest Services Host, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to get comfortable handling queries and providing information.

Tip Number 3

Dress to impress! Since you're applying for a luxury hotel, make sure your outfit reflects that. A polished appearance shows that you understand the brand and are ready to represent it well.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Guest Services Host – Seaside Luxury Hotel in Newquay

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Multitasking
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see how you embody the welcoming and professional service that Nici Hotels is all about. Don’t be afraid to show us why you’d be a great fit for our vibrant team.

Tailor Your Application:Make sure to tailor your application specifically for the Guest Services Host role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how it aligns with our luxury ethos at The NICI Newquay.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Nici Hotels Limited

Know the Hotel Inside Out

Before your interview, make sure you research The NICI Newquay thoroughly. Familiarise yourself with the hotel’s facilities, services, and luxury ethos. This will not only impress your interviewers but also help you answer questions about how you can enhance the guest experience.

Showcase Your People Skills

As a Guest Services Host, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a guest's satisfaction.

Dress to Impress

Since you’ll be representing a luxury hotel, your appearance matters. Dress smartly and professionally for the interview. This shows that you understand the importance of first impressions and are ready to embody the hotel's high standards.

Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the hotel culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the hotel is the right fit for you.