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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the friendly team at Nicholson’s pubs with 150 years of hospitality experience.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Why this job: Make a real impact in a vibrant environment while building lifelong friendships.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
The predicted salary is between 24000 - 36000 £ per year.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in London employer: Nicholson'S
Contact Detail:
Nicholson'S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Swan's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your passion for great service.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've led a team or provided excellent customer service. This will help you stand out and show that you have the character they’re looking for.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you’re tech-savvy and ready to jump into the role!
We think you need these skills to ace Shift Supervisor in London
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Passion: Let your enthusiasm for great service shine through! Mention any experiences or qualities that make you a perfect fit for the Shift Supervisor role. We love seeing candidates who are excited about hospitality.
Be Personable: Remember, we’re a friendly bunch! Use a warm and approachable tone in your application. This helps us see how you might connect with our guests and team members.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates from us.
How to prepare for a job interview at Nicholson'S
✨Know the Company
Before your interview, take some time to research Swan and Nicholson’s pubs. Understand their values, history, and what makes them unique in the hospitality industry. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Show Your Passion for Service
As a Shift Supervisor, your love for great service is key. Be ready to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for guests or helped train a colleague to improve their service skills.
✨Demonstrate Leadership Skills
Since you'll be leading a team, it's important to highlight your leadership experience. Prepare to discuss how you've motivated others, handled conflicts, or maintained high standards in previous roles. Use specific examples to illustrate your ability to lead effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you determine if the role is right for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Shift Supervisor at Swan.
