At a Glance
- Tasks: Support Directors and Client Managers while providing a welcoming reception for clients.
- Company: Join Nicholsons, a respected accountancy firm with nearly 100 years of heritage.
- Benefits: Enjoy 25 days holiday, private health cover, and a supportive work culture.
- Other info: Great career growth opportunities and a vibrant team culture await you.
- Why this job: Combine senior admin support with client-facing duties in a dynamic environment.
- Qualifications: Experience in senior administration and strong communication skills required.
The predicted salary is between 25000 - 27800 £ per year.
We’re Hiring: Senior Business Administrator
Location: Lincoln, Lincolnshire
Hours: 39.5 hours per week, Monday to Friday
Salary: Competitive (Please include salary expectations in your application)
Benefits: Excellent benefits package
About Us
With almost 100 years of heritage, Nicholsons is a well-respected accountancy and business advisory firm, known for our professional, proactive approach to client service. Our people are at the heart of everything we do, and we are committed to providing a positive and rewarding working environment.
We are currently looking for a Senior Business Administrator to join our Lincoln team, combining senior administrative support responsibilities with reception and front-of-house duties. This is a fantastic opportunity for an experienced administrator who enjoys working in a varied role, supporting Client Managers and Business Directors while also providing a professional and welcoming first point of contact for our clients and visitors. The successful candidate will play an important role in ensuring the smooth operation of the office, supporting workflow management, assisting junior team members and delivering an excellent client experience.
What You’ll Do
As a Senior Business Administrator, your role will be key to ensuring the smooth running of our business unit. Your responsibilities will be split across senior administration support and reception/client services.
Senior Administration Duties
- Providing high-level administrative support to Directors and Client Managers, including document preparation, email management, reports and presentations
- Overseeing and prioritising workflows to ensure deadlines are met across multiple teams
- Supervising and mentoring junior administration staff, offering guidance and support to enhance their development
- Coordinating appointments, meetings and events for Directors and wider teams
- Maintaining accurate computer records, including document scanning and workflow updates
- Handling confidential client information with discretion and professionalism
- Supporting seminars, events and business meetings as required
- Working to develop and improve efficiencies within the administration team and wider business teams
Reception & Client Services Duties
- Acting as the first point of contact for clients, visitors and colleagues
- Greeting visitors and ensuring they receive a warm and professional welcome
- Answering incoming telephone calls and handling queries efficiently
- Managing meeting room bookings and ensuring client areas are maintained to a high standard
- Providing a positive client experience and representing Nicholsons in a professional manner
- Supporting the smooth running of the office by assisting with day-to-day front-of-house requirements
What We’re Looking For
We are looking for an experienced administrator who is confident providing senior-level support while also enjoying the client-facing aspects of a reception role. You will ideally have:
- Proven experience in a senior administrative role, ideally within professional services, accountancy or a client-focused environment
- Experience working in reception, front-of-house or a customer-facing administrative role
- Strong organisational skills with the ability to prioritise multiple tasks and manage deadlines effectively
- Excellent written and verbal communication skills, with the confidence to interact with clients, colleagues and senior stakeholders
- A proactive, solutions-focused attitude with the ability to work independently and as part of a team
- Strong IT skills, including proficiency in Word, Excel and PowerPoint
- A discreet and professional approach to handling sensitive client information
- A commitment to delivering excellent client service and maintaining a professional office environment
What We Offer
- 25 days holiday per year plus Bank Holidays
- Paid Community Days
- Private health cover after passing probation
- Private medical cover after passing probation
- Life Assurance after passing probation
- Paid CPD and personal development opportunities
- Annual social events and a team-first culture
- Free parking, free fruit, and charity dress-down days
- Bike2Work scheme and community initiatives
- A supportive, inclusive culture that promotes career growth, wellbeing and innovation
How to Apply
If you are an experienced Senior Business Administrator who enjoys combining senior administrative support with reception and client-facing responsibilities, and you are looking for a varied role within a professional and supportive environment, we would love to hear from you. Please submit your CV and a short cover letter to apply.
Closing date: Friday 14 August 2026. We may close early if enough strong applications are received — apply soon to avoid missing out!
Equal Opportunities
Nicholsons is proud to be an equal opportunities employer. For more on how we handle personal data, please refer to our Privacy Notice on our website.
Recruitment Agencies: We do not accept speculative CVs and are not seeking to engage with new agencies. We appreciate your understanding.
Senior Business Administrator (Reception & Client Services) in Lincoln employer: Nicholsons Accountants
Nicholsons Accountants is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With hybrid working options and a commitment to continuous learning, staff can thrive in a dynamic environment while contributing to meaningful client-focused payroll solutions in the heart of Lincoln.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Administrator (Reception & Client Services) in Lincoln
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Nicholsons Accountants.
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We think you need these skills to ace Senior Business Administrator (Reception & Client Services) in Lincoln
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Nicholsons Accountants.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Nicholsons Accountants. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Nicholsons Accountants
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Nicholsons Accountants, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Nicholsons Accountants, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Nicholsons Accountants could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Nicholsons Accountants as they’re likely seeking a candidate who can enhance their workplace culture.
