Senior Marketing Technology Manager

Senior Manager, Marketing Technology London, UK | Global Luxury Brand | Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure seamless technology integration. Leverage data and insights to measure platform success and identify opportunities. Ensure compliance with GDPR and data protection standards . Provide training and support to maximize tech adoption across the business. Stay on the pulse of emerging marketing tech trends . 4+ years\’ experience in Marketing Technology, CRM, Digital Marketing, or related fields. ~ Strong project management and cross-functional stakeholder skills. ~ Technical know-how in platforms like Salesforce Marketing Cloud, HubSpot, CDPs, and CMS tools . ~ Analytical mindset — able to turn customer data into actionable strategies. ~ Degree in Technology, Marketing, Business, or related areas . Hands-on work with Clienteling technology or major CMS platforms is a strong plus. Strong data analytics understanding ✨ You\’ll play a pivotal role in shaping how a global brand connects with its most valued customers — leading high-impact projects at the crossroads of technology, marketing, and customer experience . This is a career-defining opportunity to drive innovation and leave a lasting mark on the customer journey. Apply now and help transform the future of customer engagement through cutting-edge marketing technology.