At a Glance
- Tasks: Build operational infrastructure for a data strategy consultancy and manage CRM systems.
- Company: Award-winning data strategy consultancy with a focus on innovative solutions.
- Benefits: Competitive salary, performance bonuses, hybrid working, and direct mentorship.
- Other info: Opportunity to work closely with senior leadership in a dynamic environment.
- Why this job: Join a pioneering team and shape the future of commercial operations without sales pressure.
- Qualifications: Experience in sales operations and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Our client is a 40-person award-winning data strategy consultancy doing genuinely differentiated work — helping boards and senior leadership teams in complex organisations quantify the financial value of their data. They work across Government, Energy, Water, Infrastructure, Defence, and Transport.
They are at an inflection point. The CEO and CGO are actively pursuing a pipeline of high-value, long-cycle opportunities. What they need now is someone to build the operational infrastructure behind that activity — the CRM discipline, pipeline governance, and reporting rigour that turns promising conversations into a reliable, scalable revenue operation.
This is not a sales role. There are no targets, no quota, and no cold calls. This is the person who makes sure the right opportunities are being tracked, qualified, and progressed — and that the whole growth team has the data, process, and tooling to operate at its best.
The brief
- Own and administer HubSpot Sales Hub Professional — pipeline stages, custom properties, workflows, automations, and data quality across 1,300+ company and contact records.
- Run the weekly pipeline governance cadence with the CEO and CGO — facilitating structured reviews, challenging deal status, and holding the growth team accountable to agreed process and stage discipline.
- Build and maintain pipeline and performance dashboards — weighted pipeline, conversion rates, sector performance, and revenue visibility for senior leadership.
- Support pursuit planning — account intelligence, competitor scanning, and briefing packs for sector leads.
- Maintain bid/no-bid governance documentation and process compliance.
- Help develop and improve the firm's AI-enabled BD workflows, already in active use across the growth function.
Who will land this
You have worked in a revenue operations, sales operations, or commercial operations capacity — and you understand how professional services firms sell. Long cycles. Relationship-led. High value. Low volume. The opposite of a SaaS funnel.
You are also comfortable in an environment that is still being built. There is no fully defined playbook here. You will write it.
This role will suit candidates who have worked under a range of titles — Sales Operations Manager, BD Operations Manager, Sales Capture Manager, Commercial Operations Manager, or Sales Enablement Manager are all relevant backgrounds. What matters is the environment: professional services, consulting, legal, or advisory — not SaaS or product-led sales.
You will bring:
- HubSpot administration experience — custom properties, pipeline configuration, workflow automation, and reporting. Not just a user — an administrator.
- Strong analytical skills — weighted pipeline modelling, conversion tracking, and the ability to turn data into a clear and honest story for the CEO and CGO.
- Experience in a consulting, professional services, or high-value services environment — or a demonstrable understanding of what that selling environment looks like.
- The confidence to constructively challenge senior stakeholders in governance meetings — patience, thick skin, and authority without a formal mandate.
- Self-starting behaviour — you can set your own priorities and build structure in an ambiguous, fast-moving environment.
- Genuine interest in AI tools — the firm has built BD modules to support pursuit preparation and client intelligence, and wants someone who will help improve them.
Why it's worth a conversation
- Build something from scratch alongside a CEO and CGO who are deeply invested in getting the commercial function right.
- Work at the intersection of commercial operations and data strategy in a firm doing genuinely pioneering work.
- No sales targets, no quota pressure, no cold calling.
- Direct mentorship from the CGO from day one.
- Hybrid working from London.
- Performance bonus and long-term growth incentives.
Nicholson Glover is a specialist recruitment consultancy founded in 2002. We focus exclusively on four disciplines: Customer Research & Insight, Strategy & Innovation, Data, Analytics & AI, and Product & Technology — placing mid-to-senior professionals with agencies, consultancies, corporate teams, and venture-backed businesses.
Speak to us: francis@nicholsonglover.co.uk
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager in City of London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Manager at Nicholson Glover, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Nicholson Glover. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Manager in City of London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Nicholson Glover:When writing your cover letter, make sure to tailor your message specifically for Nicholson Glover. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Nicholson Glover
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Nicholson Glover that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Nicholson Glover that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Nicholson Glover’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
