Business Development Manager

We are Nichols plc - the home of Vimto, and there is no other business quite like ours! We have been making life taste better since 1908. Our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories, so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products everyone loves. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are.

We’re well known for our famous purple drink, but it is our team of talented people that truly make us. We are actively always looking for difference and we are working hard to make sure all our practices are inclusive.

ABOUT THE ROLE:

The Business Development Manager (BDM) is a key member of the regional commercial and operations team. The role is to commercially develop new & current customer sales activity to drive profitable net financial performance within the region, through P&L, volume & account management responsibility for independent leisure & hospitality field sales accounts and allocated multiple operating group (MOG) accounts.

Your role will include:

• Delivering targets through P&L and volume responsibility for independent leisure/hospitality and multiple operating group (MOG) accounts within a geographical territory.
• Proactively managing an account portfolio to drive regional profitable net financial performance.
• Leading contract renegotiations where required.
• New Business will be a key objective in West Yorkshire in 2025, therefore, significant new accounts and Multiple Operators will be a focus for prospecting and conversion.
• Negotiating the optimal commercial arrangements with new accounts and ensure that all contractual agreements are optimised for the business.
• Developing external partner relationships to drive current business and win new business.
• Understanding & following process to ensure viability of new customer acquisitions; reviewing and amending installs based on account performance.
• Responsibility for co-ordinating new customer account set-up and timely equipment install process after gaining approval through collaboration with the operations team.
• Identifying unprofitable accounts; driving the business, and co-ordinating the uplift process if profitable net financial performance cannot be delivered.
• Providing insights into brand & marketing activation strategies, activating marketing plans and delivering brand and equipment strategies.
• Handling any customer complaints, establishing the facts, escalating appropriately and responding to the customer.
• Supporting the investigation of lost customer assets, establishing root cause and identifying corrective improvement actions.
• Ensuring compliance to all legal, people, workplace & facilities management, technical, marketing and financial policies & practices.
• Ensuring compliance with all mandatory training requirements & actively managing own development & learning opportunities.

You will have experience in:

• Sales & account management within a field sales role, ideally within leisure & hospitality.
• Working within a team & collaborating cross-functionally to fulfil role requirements.
• Demonstrable experience at organising & prioritising own workload & diary to maximise productivity & ensure effective time management.
• Customer complaint management to minimise business & customer satisfaction impact.
• Undertaking accurate sales & account data reporting to monitor activity & performance and identify opportunities or exit strategies.
• Building relationships quickly and effectively across commercial contacts.
• Working under pressure and achieving targets.
• Good IT, analytical & communication skills.
• Managing time effectively and working on own initiative.

You will have a valid driving licence.

You may also:

• Enjoy actively contributing to the team; sharing knowledge and experience to support others.
• Be agile and adaptable.
• Embrace and drive change.
• Have a hands-on attitude with a natural curiosity to learn.
• Be focused on sharing good practices, continuous improvement and finding a better way.
• Be organised with a completer / finisher mentality.
• Be open, honest, authentic and approachable.
• Have a successful track record in career experience to date.

BENEFITS OF WORKING @VIMTO:

No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you:

• 25 days holiday (with opportunity to buy extra every year).
• A generous pension scheme.
• Annual Bonus.
• Save as you Earn Share Scheme.
• Company car/ car allowance.
• Option to join our private medical cover scheme.

AND LET’S NOT FORGET THE PERKS:

• Holiday home stay.
• Your birthday off work.
• 1 day a year off work to volunteer in the community (you choose when and where).
• Help yourself to our drinks and slush drinks when at one of our sites.
• Staff shop with discounts on our products.

Join us and find your different. While our people tell us Nichols plc is a great place to work, we know we can do more. We are committed to being an inclusive employer and are learning what this means every day. We are striving to ensure we are building more diverse teams; we are at our best when we bring together our different life experiences, ways of thinking and individuality.

Any job offer is subject to an individual’s Right to Work in the UK. Unfortunately, we are unable to sponsor visas.