Business Development Manager

ABOUT NICHOLS

We're Nichols - the home of Vimto, and there is no other business quite like ours! We have been making life taste better since 1908. Every day here is bursting with flavour – from the loved brands we’re proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products that everyone loves. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who’ve always got your back, its work that feels as good as it tastes! Nichols is where serious fun meets real opportunities – and where work tastes better.

ABOUT THE OPPORTUNITY:

We are looking for a Business Development Manager to join us on a fixed term contract to develop new sales activity across independent leisure & hospitality field sales accounts and allocated multiple operating group accounts within your region. You will proactively identify & deliver an accurately forecasted new business pipeline in addition to the removal of business which does not contribute to regional profitable net financial performance. You’ll utilise market insights into customer trends, carry out activities to develop upsell opportunities and to contribute to the development & delivery of brand, marketing activation and equipment strategy.

KEY TASKS AND RESPONSIBILITIES

• Delivering targets through P&L and volume responsibility for independent leisure/hospitality and multiple operating group (MOG) accounts within a geographical territory.
• Proactively manage account portfolio to drive regional profitable net financial performance.
• Lead contract renegotiations where required.
• Identify customer acquisition targets and develop strategies to convert targets into volume/equipment installs.
• Negotiate the optimal commercial arrangements with new accounts and ensure that all contractual agreements are optimised for the business.
• Develop external partner relationships to drive current business and win new business.
• Visit prospective new customers and request customer surveys.
• Understand & follow the DPE process to ensure viability of new customer acquisitions; review and amend installs based on account performance.
• Responsible for co-ordinating new customer account set-up and timely equipment install process after approval granted through collaboration with the operations team.
• Responsible for identifying unprofitable accounts; driving the business, and co-ordinating the uplift process if profitable net financial performance cannot be delivered.
• Provide insights into brand & marketing activation strategies, activate marketing plans and deliver brand and equipment strategies.
• Handle any customer complaints, establishing the facts, escalating appropriately and responding to the customer.
• Support the investigation of lost customer assets, establishing root cause and identifying corrective improvement actions.
• Ensures compliance to all legal, people, workplace & facilities management, technical, marketing and financial policies & practices.
• Ensure compliance with all mandatory training requirements & actively manage own development & learning opportunities.

ABOUT YOU

To make a splash in the role you will bring:

• Experience in sales & account management within field sales role, ideally within leisure & hospitality.
• Good commercial awareness, strong business acumen and knowledge of how to commercially deliver profitable net financial performance.
• Strong interpersonal and sales skills with the ability to build relationships quickly and effectively across all levels and influence key stakeholders.
• Excellent understanding of the Out of Home market, products and equipment.
• Demonstrable experience at organising and prioritising your own workload to maximise productivity and ensure effective time management.
• Experience of accurate sales and account data reporting to monitor activity and performance and identify opportunities or exit strategies.
• Uses recognised sales & negotiation techniques to acquire customers & maximise opportunities with current customers.

BENEFITS OF WORKING WITH US:

• 25 days holiday (with opportunity to buy extra every year).
• Annual Bonus.
• Save as you Earn Share Scheme.
• Option to join our private medical cover scheme.
• Enhanced primary carers leave and sick pay.

AND LET’S NOT FORGET THE PERKS:

• Holiday home stay.
• Your birthday off work.
• 1 day a year off work to volunteer in the community (you choose when and where).
• Help yourself to our drinks and slush drinks when at one of our sites.
• Staff shop with discounts on our products.

Apply now if you want a taste of a new career and join Nichols - Where work tastes better. We are committed to being an inclusive employer and are learning what this means every day. We are striving to ensure we are building more diverse teams, we are at our best when we bring together our different life experiences, ways of thinking and individuality. Any job offer is subject to an individual’s Right to Work in the UK. Unfortunately, we are unable to sponsor visas.