At a Glance
- Tasks: Provide IT support across schools in Liverpool and Merseyside, both onsite and remotely.
- Company: Join a leading IT firm dedicated to the education sector.
- Benefits: Earn up to £37,000 plus commission with potential for permanent role.
- Other info: Hybrid work model with excellent career growth opportunities.
- Why this job: Make a difference in education while working with cutting-edge technology.
- Qualifications: 4+ years in IT support within education; strong technical and communication skills required.
The predicted salary is between 37000 - 37000 £ per year.
3 days a week on site in L1 Liverpool & Merseyside & 2 days remote. Must drive/own a car. Education sector experience essential. 12 month FTC with a view to go permanent after the year. Up to £37,000 + commission.
An IT firm is looking for an IT Engineer (Support) with current or very recent experience within the Educational sector (Primary Schools, Secondary Schools, Academies, Universities or Colleges) to work in a hybrid model across Liverpool and Merseyside.
Contracted onsite support — minimum 3 days per week. Deliver contracted onsite IT support across the school client base — minimum three days per week on client sites as part of contracted service commitments. Primary contracted base is Liverpool City Centre (L1) with regular travel across Liverpool and Merseyside. Remaining two days per week spent on remote support, reactive client visits, and project delivery.
Skills & Tech:
- Minimum 4 years hands-on experience in a senior IT support or systems engineer role within education.
- Ability to diagnose and resolve server failures independently — OS, hardware, RAID, and virtualisation.
- Strong Active Directory and Group Policy experience — real-world deployment and troubleshooting, not just basic administration.
- Hands-on cyber security experience — incident response, endpoint protection, web filtering, and Cyber Essentials.
- Confident with Microsoft 365 administration across the full suite.
- Solid networking knowledge — VLANs, managed switches, wireless, firewalls, and routing.
- Experience with MDM platforms — Mosyle, Jamf, Intune, or equivalent.
- Able to work completely independently — you do not need supervision to resolve complex technical problems.
- Full UK driving licence and access to your own vehicle — client sites are spread across Liverpool and Merseyside.
- Strong communication skills — you can explain a complex technical issue to a headteacher clearly and calmly.
IT Engineer - £37,000 - Education sector experience - 12m FTC in Liverpool employer: Nichols Digital Ltd
Join a forward-thinking IT firm that values your expertise in the education sector, offering a hybrid work model that balances on-site and remote support across Liverpool and Merseyside. With a commitment to employee growth, you will have opportunities to develop your skills in a collaborative environment while enjoying competitive compensation and the chance to transition to a permanent role after your initial contract. Our supportive culture fosters innovation and teamwork, making it an excellent place for IT professionals passionate about making a difference in education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer - £37,000 - Education sector experience - 12m FTC in Liverpool
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nichols Digital Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nichols Digital Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nichols Digital Ltd!
✨Direct Apply to Nichols Digital Ltd
Let's not forget to apply directly through the Nichols Digital Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer - £37,000 - Education sector experience - 12m FTC in Liverpool
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nichols Digital Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nichols Digital Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nichols Digital Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
