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- Tasks: Provide IT support, manage networks, and assist with tech projects in a charity setting.
- Company: Join a charitable organisation dedicated to making a positive impact through technology.
- Benefits: Enjoy full-time hours, reimbursement for travel, and the chance to work on meaningful projects.
- Why this job: Gain hands-on experience in IT while contributing to a good cause and working in a supportive environment.
- Qualifications: Basic knowledge of Windows systems, networking, and M365 administration is essential.
- Other info: Must be able to drive to the Snetterton office daily; occasional travel to other sites may be required.
The predicted salary is between 24000 - 36000 £ per year.
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***You must be able to drive on-site daily to Snetterton area***
IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support.
A charity organisation is looking for an IT Support Technician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may be required to their other sites across the UK (reimbursed costs).
The role encompasses both Helpdesk and IT Technician responsibilities, including new builds and repairs, network and server maintenance, telecoms improvements, and project support.
Experience with (most of) the following is required:
- Windows Operating Systems (Pro/Enterprise & Server)
- Windows Server – DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs)
- Mobile Operating Systems (Android & iOS)
- M365 administration (including Entra ID, Intune, SharePoint, Exchange Online)
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT System Training and Support
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IT Support Technician employer: Nichols Digital Ltd
Contact Detail:
Nichols Digital Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description. Make sure you can confidently discuss your experience with Windows Operating Systems, M365 administration, and networking during any conversations or interviews.
✨Tip Number 2
Since this role requires on-site work in Snetterton, ensure you have a reliable means of transport. Being able to demonstrate your commitment to being on-site daily will make a positive impression.
✨Tip Number 3
Network with current or former employees of the charity organisation. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential technical questions by brushing up on common IT support scenarios. Practising how you would troubleshoot issues related to servers, networks, and telephony can set you apart during the interview process.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows Operating Systems and networking. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the IT Support Technician position. Mention your ability to drive to the Snetterton area and any relevant experience with M365 administration or server maintenance.
Showcase Technical Skills: In your application, clearly outline your technical skills related to the job, such as experience with DHCP, DNS, Active Directory, and mobile operating systems. Provide specific examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Nichols Digital Ltd
✨Know Your Tech
Brush up on your knowledge of Windows Operating Systems, networking basics, and M365 administration. Be prepared to discuss your experience with DHCP, DNS, and Active Directory, as these are crucial for the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Think of specific scenarios where you resolved a technical problem or improved a process, as this will showcase your hands-on experience.
✨Show Enthusiasm for the Role
Express genuine interest in working for a charity organisation. Highlight why you want to contribute to their mission and how your skills can help them achieve their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and future challenges they face. This shows that you're not only interested in the position but also in how you can fit into their long-term plans.
